Patient Services Supervisor - Healthcare

As a Supervisor at Mercy, you will lead a team of healthcare support staff to ensure safe, efficient, and compassionate patient care. You will coordinate daily workflows, oversee staffing and scheduling, and monitor adherence to clinical and operational policies. The Supervisor coaches and mentors team members, conducts performance evaluations, and supports training and development to maintain high-quality standards. You will collaborate with nurses, physicians, and administrators to resolve issues, enhance patient experience, and drive process improvements while modeling Mercy’s values of compassion, respect, and diversity in every interaction.