Operations Manager

iHeartMedia Markets

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The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;
  
• We're the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
  
• iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America;
  
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
  
• iHeartRadio is the #1 streaming radio digital service in America;
  
• Our social media footprint is 7 times larger than the next largest audio service; and
  
• We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
  
  

Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:
iHeartMedia is seeking an Operations Manager to lead strategy, elevate performance, and inspire high-impact teams. This leader will drive ratings growth across broadcast, digital, and live events while ensuring the highest quality standards and protecting station licenses. The OM partners closely with the Market President and VP of Sales to fuel revenue growth, strengthen brand identities, and deliver exceptional audience experiences. This role sets the tone for the market - modeling iHeartMedia's values, developing talent, and ensuring our programming consistently performs at the highest level.

What You'll Do:

• Lead strategy and execution for all programming
• Identify, develop, coach, and manage Promotions staff, Digital leads, and On-Air Talent.
• Analyze ratings and market research to grow audience, identify risks/opportunities, and drive ratings performance.
• Monitor competitive activity and develop strategies to outperform the market.
• Partner with Air Talent, Promotions, and Digital teams to strengthen audience engagement and build brand presence across broadcast, digital, and live events.
• Ensure ongoing investment in original digital content by working closely with On-Air Talent and Program Directors.
• Support the design and execution of live events in the market.
• Oversee day-to-day programming operations, including productivity, cost management, technology, production capabilities, and FCC compliance.
• Provide visible leadership, clear communication, and development opportunities for all direct reports.
• Drive results through your team, holding them accountable to business metrics and ensuring alignment with sales efforts.
• Collaborate with central programming resources and leverage shared expertise to elevate market performance.
• Actively support the Market President and VP of Sales in driving revenue growth, including joining sales calls to provide brand and product expertise.

What You'll Need:

• Experience in programming and digital brand management.
• Understanding of the markets, listeners, and competitors to drive optimum ratings growth.
• Understanding of industry trends and revenue drivers.
• Ability to create and develop a brand that engages audiences.
• Strong organizational skills and an ability to multi-task.
• Strong analytical, decision-making, and problem-solving skills.
• A strong talent mindset - exceptional people management and team performance/coaching experience.
• Knowledge of FCC rules and regulations.
• Proven ability to lead and execute in a fast-paced environment.
• An undergraduate degree or appropriate combination of education & experience is required.

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
  
• Demonstrated initiative and achievement-oriented leadership
  
• Ability to manage several projects at a time
  
• Growth mindset and desire for continued knowledge sharing and learning
  
• Understanding of impact of your own decisions and decisions of your team
  
• Strong business insights that contribute to resolving complex problems
  
• Catalyst for new and innovative ideas
  
• Ability to identify and support new opportunities for continued improvement across business
  
• Ability to interact with individuals of all levels and maintain professional relationships
  
• Strong relationships with other leaders with the ability to manage external business partners where appropriate
  

Location:
Brunswick, GA: 3833 US Highway 82, 31523

Position Type:
Regular

Time Type:
Full time

Pay Type:
Salaried

Benefits:

iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
  
• Company provided and supplemental life insurance
  
• Paid vacation and sick time
  
• Paid company holidays
  
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
  
• A 401K plan
  
• Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
  

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

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