HUMAN SERVICES COUNSELOR II - 1

Requisition No: 876795


Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR II - 64084341 1

Pay Plan: Career Service

Position Number: 64084341


Salary: $44,352.92 - $44,519.47 Annually


Posting Closing Date: 06/03/2026


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HUMAN SERVICES COUNSELOR II

This is an internal opportunity. Only current DOH employees will be considered.

The Human Services Counselor II is a home visiting Family Support Specialist utilizing trauma informed practices to support and provide assistance to high-risk pregnant women and families with newborns to optimize the home environment for their physical and mental health well-being. Empowers families with the tools and resources to break negative intergenerational cycles. This is a child abuse/neglect prevention program.

Your Specific Responsibilities:

Establishes a trusting relationship with multifaceted families by initiating and maintaining regular client contact as prescribed by Healthy Families America accreditation standards. Provides case management/care coordination for pregnant women and families of infants by visiting families in their homes for a period of up to 5 years. Serves as primary coordinator on multi-disciplinary team including therapist, nurses, and father support specialists. Maintains a case weight according to program requirements. Meets Healthy Families Pinellas guidelines for home visiting and risk appropriate care. Links pregnant women, families, and infants to supports and services available in the community. Assures continued participation in prenatal and infant health care. Communicates and coordinates with other providers, especially the health care provider. Tracks prenatal care, immunizations, and well-baby care. Closes cases in a timely manner when no further services are needed, or the client is ineligible for services. Ensures services are provided that satisfy the needs of the participant. Is a mandated reporter.

As a Human Services Counselor II, acts as a team lead. Lead responsibilities may include but are not limited to: training new home visitors (including letting new staff shadow their visits, planning and implementing parent events, taking funders out on shadowing opportunities, recruiting families for QA calls and interviews with program funders, representing the program at community events, representing the program on internal and external committees, presenting at management team meetings, attending recommended trainings and sharing newly acquired knowledge & information with the team at staff meetings, participating in QA activities.


While in the home:

Determines the participant's needs through screenings and assessments including the initial home assessment, home safety questionnaires, HFPIs, CCIs, Edinburgh Depression Screens, and developmental screening tools. Assists the family in developing a Family Goals. Strategically implements curriculum and referrals on the HVSP to address risk factors. Capitalizes on identified protective factors to address risk factors as well as facilitates the development of additional protective factors within the family. Implement reflective strategies to promote attunement within the parent-child relationship. Provides in-home parent education utilizing recommended curriculums, including GGK, the Gold Within, and Just in Time parenting curriculums. Provides women/parents with family planning options and education on planning future healthy deliveries with an emphasis on women's health. Provides tobacco risks and smoking cessation education/counseling and referrals.

Utilizes Healthy Families Pinellas forms to document case management, client progress and home visiting activities. Maintains an electronic health record for each client served. Responsible for maintaining the integrity of the EHR in HMS and completing service ledgers for services to be entered the HFF data tracking system. Utilizes HFF data reports to ensure timely administration of required tools/assessments as determined by HFF policies. Completes Encounters and EARS in HMS to document direct services, risk factors, service checks and other work activities. Completes all HVRs within program standards.

Meets grant goals, performance measures and objectives, programmatic and funder requirements. Maintains standards/applicable regulations for personnel, medical records management, programmatic/funder requirements. Meets weekly with supervisor for a minimum of 1.5 hours for reflective, clinical and administrative supervision to discuss case findings and corresponding case management activities. Levels cases according to need. Supports the team to ensure the flow of work activities. Participates in regular staff meetings. Participates in the implementation of parent groups and other participant events. Supports the team to ensure the flow of work activities. Participates in regular staff meetings.

Attends training to promote professional and personal growth. Completes all mandatory trainings as required by the program, the funder, and the agency.

Required Knowledge, Skills, and Abilities:

Demonstrates motivation to learn & apply knowledge of child development, family development and family planning.

Effectively applies basic counseling skills with families such as developing rapport, establishing & maintaining effective supportive professional boundaries, using active listening & reflection & empowerment to support families in reaching their goals.

Maintains case work standards as developed by program.

Documentation will be completed electronically in HMS within 2-working days of date of service.

Maintains dependable, punctual work schedule appropriate to the needs of the program.

Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively verbally and in writing.

Knowledge of basic computer software and ability to enter data in computer.

Candidates must possess at least 2 years experience working with children and/or families and a minimum of 1 year home visiting experience with children and families, managing a full case load of 10 families or more.


Minimum Qualifications:

• Valid driver's license and daily access to reliable personal transportation for home visiting purposes.
• At least two (2) years of computer knowledge including Microsoft Office Suite.
• Ability to work a flexible schedule including evenings and Saturdays to meet the needs of program participants.
• At least two (2) years experience working with children and/or families.
• A minimum of one (1) year home visitiation experience with young children and their families.
• A minimum of one (1) year experience managing a full caseload of 10 families or more.

Preferred Qualifications:

• Infant Mental Health Endorsement

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Pinellas County: 205 Dr. Martin Luther King Jr. St. N.


St. Petersburg, FL 33701

**Travel throughout Pinellas County is required for home visiting purposes.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions.

(For more information, please click

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


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