Guest Service Expert (Cashier)

Essential Duties & Responsibilities Greet and welcome customers entering the restaurant and calling into the restaurant. Place orders for customers in‑person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions. Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases. Answer questions from customers and make menu recommendations. Monitor that all orders are read within Company quote times. Verify that all wings are presentable and double check all orders before giving the order to the customer(s). Balance the register at the end of the shift; deliver the amount before the next shift. Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked. Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace. Maintain a professional and presentable appearance according to the company's Uniform Standards. Receive and handle complaints from customers and guide to the manager if the problem is beyond the scope of duties. Leave customers with a positive, long‑lasting impression of their Wingstop experience. Key Skills/Abilities Computer literate and comfortable using computerized register (POS) systems. Possess great cash handling skills. Professional, polite, and reliable even when under stress. Must have excellent interpersonal and people skills. Must have integrity, honesty and accountability. Additional Information Cashier and restaurant experience is a plus! Food Handler Certification required. Benefits Employee discount Discount meals Flexible schedule Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. #J-18808-Ljbffr