Cybersecurity Engineer III - Governance, Risk & Compliance (ServiceNow GRC Developer)

Job Description:

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog (  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Department Overview

We are seeking a highly skilled Cybersecurity Engineer III to join our GRC team. In this role, you will play a pivotal part in ensuring the security, compliance, and risk management of our organization. You will provide GRC module development in ServiceNow, technical support, maintain our GRC platform, and implement and engineer innovative solutions to enhance our security posture. This role is hybrid and will be based in Chicago, and report to the Sr. Manager – Governance, Risk & Compliance.

Duties

• Solution Development: Design, develop, engineer and configure GRC solutions in ServiceNow, such as TPRM, Risk & Control Assessments, Privacy Risk Assessments and Compliance Automation.

• GRC Thought Leadership: Demonstrate GRC thought leadership with the ability to influence end‑to‑end GRC architectures and solutions, translating complex risk, compliance, and control requirements into scalable, platform‑based implementations.

• Platform Support: Provide technical support and troubleshooting for our ServiceNow GRC platform.

• User Management: Manage user access and permissions within the GRC platform, ensuring appropriate authorization levels. Perform periodic user access reviews.

• Automation: Automate routine tasks and processes to improve efficiency and reduce manual effort. Improve overall user experience on the GRC platform.

• Integration: Integrate the GRC platform with other systems and applications using APIs and other technologies.

• Reporting and Analytics: Develop and maintain comprehensive reports and dashboards to track key risks, controls, and performance metrics, and identify trends.

• Continuous Improvement: Identify opportunities to enhance GRC platform automation and implement improvements.

Qualifications

• 5+ years of experience in information security, cybersecurity, privacy, risk management, or compliance fields.

• Strong understanding of GRC concepts, architectures, and best practices.

• Hands-on experience with ServiceNow GRC.

• Proficiency in scripting languages (e.g., Python, PowerShell) and API integrations.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Relevant certifications such as CISSP, CRISC, CISA, CISM, or ServiceNow certifications are a plus.

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

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The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance; a 401(k) plan; adoption assistance program; educational assistance program; flexible ways of working; and time off policies (including sick leave, parental leave, and vacation/PTO). McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case-by-case basis.McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 2884