Director of Payroll and Benefits

Join a Team Where Living Well Changes Everything

At TLC Management, we believe that living well changes everything. Since 1987, we have been dedicated to providing exceptional care and services to seniors across our communities through a culture built on compassion, integrity, excellence, and respect.

While our residents are the reason we exist, we know exceptional resident care begins with exceptional employee support. At TLC, our philosophy is simple: when we take care of our employees, they can take better care of our residents. Every role within our organization plays a part in creating an environment where team members feel valued, supported, and empowered to make a difference.

We are seeking a Director of Payroll & Benefits who will play a critical leadership role in delivering that experience. This position helps ensure our employees are paid accurately, supported through competitive benefits programs, and equipped through data-driven decision making that strengthens our organization and the care we provide. This is more than a payroll and benefits leadership role. It is an opportunity to influence the employee experience for hundreds of team members across our communities, helping create the foundation that allows caregivers, nurses, therapists, and support staff to focus on what matters most—providing exceptional care to our residents.

If you're a strategic payroll and benefits leader who enjoys turning data into meaningful business insights while supporting an organization dedicated to compassionate care, we'd love to hear from you.

Responsibilities

The Director of Payroll and Benefits provides strategic leadership for payroll operations, employee benefits administration, workforce reporting, and HR analytics across TLC Management's communities and support center operations.

This role is responsible for ensuring payroll accuracy and compliance, optimizing employee benefit programs, delivering meaningful workforce analytics, and driving operational improvements that support both employee engagement and organizational performance. The ideal candidate combines strong payroll and benefits expertise with analytical thinking, process improvement skills, and a passion for supporting people through exceptional service.

Payroll Leadership

• Direct and oversee payroll operations across multiple locations and entities.
• Ensure timely, accurate, and compliant payroll processing.
• Manage payroll audits, reconciliations, tax reporting, and compliance activities.
• Oversee garnishments, wage attachments, and payroll-related regulatory requirements.
• Maintain payroll system integrity and employee data accuracy.
• Develop and improve payroll processes, controls, and reporting.

Benefits Administration

• Lead administration of all employee benefit programs.
• Manage vendor relationships, renewals, and employee communications.
• Ensure compliance with applicable federal and state regulations.
• Oversee open enrollment and benefit education initiatives.
• Review benefit invoices and conduct eligibility audits.

Leadership & Continuous Improvement

• Supervise and mentor payroll and benefits team members.
• Establish and maintain policies, procedures, and internal controls.
• Lead process improvement and automation initiatives.
• Promote a culture of accountability, service excellence, and continuous learning.

Qualifications

Required

• Bachelor's degree in Human Resources, Business, Finance, Accounting, or related field.
• 3+ years of progressive payroll and benefits experience.
• 3+ years of leadership experience.
• Certified Payroll Professional (CPP).
• Strong knowledge of payroll regulations, tax reporting, and employee benefits administration.
• Advanced Excel and reporting skills.
• Experience with HRIS and payroll systems.
• Strong analytical and problem-solving abilities.

Preferred

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Multi-site healthcare, senior living, or long-term care experience.
• Experience with ADP and workforce analytics platforms.
• Power BI, Tableau, or advanced dashboard development experience.