Telecommunications Technician

Telecommunications Technician

The Telecommunications Technician will provide technical support for all telephone systems, voicemail systems, related training, and backups of the district phone systems.

Essential Functions:

• Troubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications
• Troubleshoot wiring problems for voice and intercom systems
• Install and configure telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications
• Use network administration tools to manage user accounts, perform system backups, etc.
• Must be able to work with all staff members in a professional manner

Essential Skills and Abilities:

• Ability to communicate tactfully and effectively in a professional manner
• Ability to handle multiple problems at over 30 locations while providing the end user with prompt and courteous service
• Ability to install, troubleshoot and repair telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications in a timely manner
• Ability to tolerate a work environment inclusive of dust and heat to be able to lift/carry up to 35 pounds
• Ability to troubleshoot basic problems, (tone out network wires, test connections, etc.) and submit work orders for repair

Basic Requirements:

• Two (2) years' experience in telephone systems, voicemail systems, intercom systems and any other systems related to telecommunications support roles preferred. Equivalent education may be accepted in lieu of experience
• Possess valid driver's license and transportation in order to support multiple locations in the district

Equipment Used:

• Standard office equipment

Work Environment:

• Work in a variety of locations, travel throughout the district, work non-traditional hours which may include evenings and weekends
• While performing duties of this job, the employee is regularly required to sit, talk, hear, walk, stand, and reach