Customer Service Representative

Rada Cutlery

Description:

Are you a charismatic individual with a passion for customer service and a flair for developing professional relationships? Do you love the idea of representing a trusted, Made-in-the-USA brand, showcasing your ability for helping others, and having opportunities for growth and development? Join our team at Rada Mfg. Co., where innovation meets tradition.

Since 1948, Rada Mfg. Co. has been an icon in the Cedar Valley, producing high-quality kitchen cutlery and accessories. We are a team that values dedication, collaboration, and creativity. Now, were looking for a dynamic Customer Service Representative to join our team.

What Youll Do:

Answer incoming customer calls, chat messages, and emails with a high level of professionalism, and establish a positive rapport with every customer.
Process customer orders and requests in a timely manner with accuracy.
Set up new customer accounts and make account adjustments as needed.
Work with several online customer ordering and sales tracking platforms.
Send out sales material via chat, email, and mail.
Coach fundraising leaders and resellers through account registration, submit orders, and review dashboard details and selling channels.
Make outbound phone calls to existing customers and occasionally to potential customers.

Requirements:

Who You Are:

You have excellent communication skills, with a knack for connecting with others.
Youre confident with technology and have the ability to navigate through multiple computer applications efficiently and accurately.
You have a strong understanding of Microsoft Products (e.g., Word, Excel, and Outlook).
Youre organized, detail-oriented, and able to juggle multiple tasks.
You are curious, like to learn, and always looking for ways to elevate your work.
You enjoy collaborating with other team members.
Previous customer service or sales experience is a plus.

Why Join Rada?

Be part of a brand with over 75 years of American craftsmanship and a deep connection to our community.
Enjoy a consistent 8:00 am to 4:30 pm, Monday-Friday schedule.
Competitive salary and a generous benefits package that includes health insurance, paid time off, a 401(k) match, and more.

Ready to join the sharpest team in Waverly?

Compensation details: 20-24 Hourly Wage

PI8e6b8ab863dc-26289-41267284

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Clarksville, IA vacancy

Account Coordinator
...ensure accurate records, smooth operations, and exceptional customer service. This position is responsible for timely and precise... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform...
Suggested
Work at office
Landus
Greene, IA
2 days ago
Student Account Specialist
...adjustments with other departments (such as Residential Life, Dining Services, Financial Aid, Registrar Office, and faculty/staff) assess... ...Excel skills; accounting knowledge and strong commitment to customer service. Application Procedure: Please upload the...
Suggested
Full time
Work at office
Immediate start
Wartburg College
Waverly, IA
2 days ago
Field Sales Consultant - Insurance Solutions
$75k
...Resources Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers....
Suggested
Flexible hours
Night shift
Platinum Supplemental Insurance
Clarksville, IA
5 days ago
Customer Service Associate I
...Join our team as a Customer Service Associate and deliver exceptional shopping experiences! We are looking for individuals with strong communication and problem-solving skills to assist customers and manage sales transactions. If you thrive in a fast-paced environment...
Suggested
Dollar Tree
Waverly, IA
3 days ago
Retail Sales Merchandiser
$19 per hour
...that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career....
Suggested
Hourly pay
Shift work
Advantage Solutions
Clarksville, IA
5 days ago
Postal Worker
...mail and packages for homes and businesses. They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal counters. The role requires accuracy, reliability, and stamina, often involving early mornings or outdoor work in all...
Early shift
Postal Jobs Now
Clarksville, IA
2 days ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...
Hourly pay
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...
Hourly pay
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
Mail Carrier - City - No Experience Required
$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...
Hourly pay
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
Mail Carrier - Rural Assistant - No Experience Required
$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...
Hourly pay
Weekend work
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
Insurance Field Sales Agent
$75k
...Resources Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal income , and luxury travel incentives for high achievers....
Flexible hours
Night shift
Platinum Supplemental Insurance
Clarksville, IA
2 days ago
Customer Service Associate - Temporary
Job Title Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience...
Temporary work
Work experience placement
Flexible hours
Afternoon shift
Phenom People
Waverly, IA
2 days ago
IT Support Specialist
...enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for...
Apprenticeship
Worldwide
Shift work
US Navy
Clarksville, IA
1 day ago
Laboratory Courier
Medical Courier We're looking for a reliable and professional Medical Courier to transport time-sensitive medical materials — including lab specimens, pharmaceuticals, medical equipment, and patient records — between healthcare facilities, labs, and clinics.
Blue Collar Staffing
Clarksville, IA
3 days ago
Patient Billing & Claims Specialist
Waverly Health Center is seeking a dedicated Medical Claims Specialist to file and manage claims for inpatient and outpatient services, ensuring timely and accurate reimbursements. You will work with primary and secondary payers, address denials, and file appeals when...
Waverly Health Center
Waverly, IA
1 day ago
Grocery Clerk
...grocery department. Your expertise in stocking shelves, assisting customers, maintaining a clean and organized store, and contributing to a... ...in helping us maintain our reputation for exceptional customer service. Prospective employees should be outgoing, friendly, hard-...
Weekly pay
Casual work
Flexible hours
Afternoon shift
Fareway Stores
Waverly, IA
5 days ago
Cleaning Staff
WARTBURG COLLEGE Title of Position: CLEANING STAFF-Full-Time Function of Position: Responsible to the Director of Maintenance and Cleaning for cleaning rooms, floor surfaces, restrooms, entries, hallways, common areas, laundry rooms and kitchenettes or other...
Full time
Work experience placement
Summer work
Work at office
Monday to Friday
Flexible hours
Night shift
Wartburg College
Waverly, IA
2 days ago
CREW MEMBER
$13 per hour
...sure they are enjoying themselves ~ Have a side of smiles: Help customers order their McDonald's favorites and/or make menu... ...our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction...
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
McDonald's
Waverly, IA
4 days ago
Outside Sales Representative
$75k
...Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office...
Monday to Thursday
Night shift
Afternoon shift
3 days per week
Platinum Supplemental Insurance
Waverly, IA
10 hours ago
Account Manager
$45k - $55k
...businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and... ...Account Manager who is highly experienced in delivering exceptional customer service to our valued customers. The ideal candidate will have...
Full time
Relocation
Monday to Friday
Flexible hours
Corporate Technologies LLC
Clarksville, IA
3 days ago
Retail Merchandiser - Walmart
...efforts executing retail merchandising activities will connect customers with the brands they love in one of the largest retailers in... ...world. You will be the main contact with store management and represent Acosta Group in your assigned store. What's in it for you?...
Full time
Part time
Flexible hours
Afternoon shift
Acosta
Waverly, IA
10 hours ago
Dispatcher/Jailer
$21 - $26 per hour
...nature of the incident, and other crucial details, sometimes needing to ask clarifying questions under pressure. Dispatch emergency services: Communicate with and dispatch the necessary responders, such as police, fire departments, or medical teams, using various...
Hourly pay
Work at office
Shift work
Night shift
Rotating shift
Afternoon shift
Butler County Sheriff's Office
Allison, IA
1 day ago
Bartels At Home Helper
...schedule from 8am to 5:00pm Responsibilities: The Home Helper will assist clients in their private residence with personal services, transportation, housekeeping and/or meal preparation. Personal services includes bathing and dressing, hygiene services, exercise...
Full time
Part time
Flexible hours
Weekday work
Bartels Lutheran Retirement Community
Waverly, IA
1 day ago
Mail Handler - No Experience Required
$23.47 - $38.62 per hour
...protection for you and your family Key Responsibilities Customer Assistance : Help address mail-related inquiries and issues... ...Clerical Work : Support USPS operations with administrative tasks Service Support : Assist customers with services like mail forwarding...
Hourly pay
Flexible hours
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
In-Home Senior Caregiver
...Caregivers help clients maintain their independence, safety, and quality of life while providing companionship and personal care services. Essential Duties and Responsibilities Assist clients with activities of daily living (ADLs), including bathing, dressing...
Flexible hours
Weekend work
Afternoon shift
SRX Home Care, LLC
Clarksville, IA
1 day ago
Custodian
$20 per hour
...EXPERIENCE: High School Diploma or equivalent Must be 18 years of age Experience in general cleaning, chemical handling and customer service preferred, but not required. Experience in school custodial department or related experience preferred, but not required....
Work experience placement
Seasonal work
Immediate start
Shift work
Weekend work
Afternoon shift
Waverly-Shell Rock Community School District
Waverly, IA
3 days ago
Delivery Specialist
...store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect... .... Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising...
Local area
Immediate start
Flexible hours
O'Reilly Auto Parts
Waverly, IA
3 days ago
Master Merchandiser
$10 per hour
...national retail merchandising team providing high-quality retail services to the largest retailers in the United States. If you are... ...company with old-fashioned values that understands the needs of our customers as well as our field teams. Our success is driven by our...
Part time
Local area
Flexible hours
Weekday work
Drive Line Service
Greene, IA
1 day ago
Mail Processor - No Experience Required
$23.47 - $38.62 per hour
...Responsibilities Sorting and Processing Mail : Ensure mail is processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain accurate records and process mail forms System Management : Use...
Hourly pay
Postal Jobs Resource
Clarksville, IA
more than 2 months ago
Insurance Claims Specialist
...Responsibilities Provide a high-quality customer service experience characterized by educating customers, keeping customers informed of next steps and answering customer questions. Maintain a compassionate and empathetic approach when interacting with claimants, ensuring...
Work experience placement
Jobtailor
Waverly, IA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!