Network Engineer - Level 3

Network Support Specialist Kyndryl is seeking a Network Support Specialist to join our team and support the delivery of reliable, secure, and high‑performing network services. In this role you will operate within a complex, multi‑vendor environment as a technical expert responsible for installing, maintaining, and troubleshooting network infrastructure. You will leverage your understanding of network architecture to support design considerations, optimise configurations, and ensure scalable and secure network solutions. Key Responsibilities Install, configure, and maintain network hardware and software components Monitor network performance and proactively identify and resolve issues and outages Troubleshoot incidents and implement corrective actions, including emergency changes Execute routine and scheduled network changes in line with change management processes Participate in change reviews and contribute to continuous service improvement Support and maintain network architecture design standards and configurations Implement and enforce network security policies and best practices Provide technical support for network‑related issues to internal and external stakeholders Collaborate with cross‑functional teams including project managers, architects, and service engineers Document configurations, architecture diagrams, processes, and incident resolutions Required Skills and Experience 5+ years of proven experience in network support within a complex, multi‑vendor environment Hands‑on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models) Strong troubleshooting and analytical problem‑solving skills Knowledge of network protocols, infrastructure, and security best practices Experience with change management processes and tools Ability to perform under pressure and manage high‑priority incidents Effective communication skills with both technical and non‑technical stakeholders Demonstrated ability to work independently and collaboratively Preferred Skills Relevant certifications (e.g., CCNA, CCNP or equivalent) Experience with network design or architecture support in enterprise environments Familiarity with network monitoring and management tools Exposure to enterprise security frameworks and compliance standards Compensation The compensation range for the position in the U.S. is $100,080 to $190,080 based on a full‑time schedule. Compensation may vary depending on location and role characteristics. Additional benefits include medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. #J-18808-Ljbffr