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Front Desk Receptionist

Full-time

Sunset Neurological Group LLC

Job Description

Job Description

Benefits:

  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Competitive salary
About the Role:
Sunset Neurological Group LLC is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.

Responsibilities:
  • Welcome and check in patients with warmth and professionalism.
  • Use practice management software to schedule, confirm, and handle patient appointments.
  • Handle and direct incoming phone calls, emails, and questions from patients.
  • Check the patient’s insurance coverage and collect any co-pays during their visit.
  • Coordinate referrals, maintain accurate and up-to-date patient records and demographic information, and communicate with insurance providers as needed.
  • Keep the front desk and waiting area tidy and inviting.
Requirements:
  • Professional experience as a receptionist, front desk associate, in a medical office, or in customer service.
  • Comfortable working with medical terminology, handling insurance verification, and navigating EMR/EHR systems.
  • Experience with insurance verification is a plus
  • Strong communication and people skills
  • Speaking both English and Spanish is a huge plus in the Miami market.
  • Able to juggle multiple tasks and maintain organization in a busy clinical setting.
  • A high school diploma or equivalent is needed, and an associate's degree is a nice extra.
  • Possesses basic computer skills with the capability to quickly learn office software.
  • Reliable, punctual, and detail oriented.
About Us:
Sunset Neurological Group LLC is a trusted neurology practice proudly serving the Miami, FL community with compassionate, expert care for a variety of neurological conditions. Patients count on us for personalized attention and advanced treatments, and our team takes pride in creating an exceptional experience at every visit. We maintain a supportive, team-focused environment where every member contributes to our patients’ well-being. Please send resume to View email address on click.appcast.io or View email address on click.appcast.io.

Vacancy posted 1 day ago
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