Medical Assistant

iCare Medical Group is looking for a motivated Medical Assistant with exceptional patient interaction, strong organisational and problem-solving skills, and the ability to support daily operations in a family practice setting. This role is ideal for someone who communicates well, thrives in a fast-paced clinic, and helps keep the team and patient flow on track. Clinic Coverage Monterey Park and Rowland Heights, CA Employment Type Full-Time Compensation $18.00-$21.00/hour Language Requirement English, Cantonese, and Mandarin About This Role This Medical Assistant role supports both patient-facing and front-desk operations within iCare Medical Group's family practice environment. The right candidate brings compassion, kindness, and respect to every patient interaction while also helping the clinic stay organised, responsive, and efficient throughout the day. Cross-training is provided to help build a well-rounded medical team and support broader clinic coverage when needed. Responsibilities & Duties Greet and treat patients with compassion, kindness, and respect. Check patients in and out and schedule follow-up appointments. Answer phone calls, check messages, and return calls according to protocol. Assist with other front-desk duties as assigned. Support daily operations and help maintain strong coordination within the family practice team. Qualifications At least 1 year of previous medical assisting experience or equivalent preferred. Team player with a pleasant attitude toward coworkers and patient services. Familiarity with HIPAA regulations and professional ethics. Ability to read and write general correspondence and messages. Ability to speak effectively and kindly with patients, physicians, and collaborators. Ability to handle multiple priorities in fast-paced situations. Must speak English, Cantonese, and Mandarin. Strong organisational and problem-solving skills. Schedule Monday to Friday. Possible Saturday or Sunday coverage as needed. Benefits will be discussed during the hiring process. #J-18808-Ljbffr