Regional Team Lead (Fully Remote)

Lead and onboard Patient Engagement Specialists, providing coaching and workflow oversight. Implement and stabilize new clinics, manage queue prioritization, and ensure compliance with SOPs. Required Licenses and Experience: Nationally certified CPhT (PTCB or ExCPT) with 1-2+ years of pharmacy technician experience, 3-5 preferred. Must obtain state certification if needed. Skills and Traits: Strong interpersonal and phone skills, proficient in Microsoft Office, especially Excel and Word. Organized, empathetic, high-integrity, and able to pivot across disease states. Other Requirements: Flexible shift times, weekend or overtime may be required, and maintain patient engagement duties. Ability to sit at workstation for long periods and handle confidential data. Shields Health Solutions Shields Health Solutions provides specialty pharmacy care and patient engagement services, partnering with health systems to support medication adherence. The company fosters a collaborative, data-driven team culture focused on high-quality patient service and professional growth. #J-18808-Ljbffr Shields Health Solutions