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Export Coordinator

ICONMA

Export Coordinator

Our client, a Consumer Goods company, is looking for an Export Coordinator for their Neenah, WI location. Responsibilities include:

  • Providing exceptional customer service and problem resolution to order inquiries and various questions or issues
  • Utilizing SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors, and other sources
  • Ensuring all required export documents are complete and accurate, as well as correctly and timely transmitted to appropriate parties
  • Working effectively with customers, vendors, warehouse team, and carriers to complete and schedule shipments according to delivery date requirements

Requirements include:

  • Proficient in Windows, Word, Excel, and SharePoint
  • Strong interpersonal and communications skills in both verbal and written format
  • Demonstrated problem solving capabilities
  • Ability to work accurately and independently in a fast-paced environment while meeting established metrics
  • 100% daily shipping deadlines
  • Initial customer response within 24 hours
  • One or less customer service related claim/month
  • Previous success as customer service, logistics, or procurement operations associates are typically good candidates

Why should you apply?

  • Health benefits
  • Referral program
  • Excellent growth and advancement opportunities
Vacancy posted 2 days ago
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