Operations Manager

Manage day-to-day site operations, including warehousing, receiving, and shipping. Plan inbound and outbound volumes, customer communications, warehouse space utilization, and equipment management. Supervise warehouse operations supervisors and support staff. Manage hiring, training, labor planning, performance appraisals, performance issues, and problem resolution. Develop safe and profitable systems and procedures for operations, equipment, and products. Manage operations to meet productivity, service, KPI, quality, cost, revenue, and profit objectives. Drive continuous improvement and cost-saving initiatives. Keep senior management and client representatives informed of critical operational issues. Plan daily work schedules, prioritize work orders and arrivals, and assign warehouse staff duties. Plan warehouse-space reorganizations and changes in supplies, equipment, and staffing. Ensure effective training, SOP adherence, trainee progress assessment, and team development. Ensure team members are trained on WMS, computer software, hardware, and material handling equipment. Manage customer service standards, client support, customer meetings, and supplier/customer site visits. Support annual operating budget development and budgeting/pricing compliance. Manage sanitation, maintenance, security, housekeeping, safety, and equipment programs. Establish a proactive safety culture and audit warehouse compliance with safety, security, and quality requirements. Work overtime as dictated by the business and perform other assigned duties. Requirements Must have a high school diploma or GED. Bachelor’s degree is preferred. 7 years’ experience working in a logistics, distribution, or relevant environment. 5 years’ experience in a supervisory role. Must be able to work in unregulated warehouse temperatures during warmer and colder months. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Demonstrated proficiency with applicable WMS systems. English reading, writing, and verbal proficiency. Proficiency in business communication at all levels. Strong attention to detail and accuracy. Good organizational and personnel skills. Good written and oral communication skills. Good leadership, supervision, and planning skills. Ability to work flexible schedules, including nights and weekends. Ability to participate in cross-training activities. Ability to adapt to change and thrive in a fast-paced work environment. Ability to lift, carry, and push/pull 21–50 pounds; reach above shoulder, reach outward, squat, or kneel. Ability to frequently bend and constantly walk and stand. Core Competencies Demonstrates expertise in managing logistics and warehouse operations, including staff supervision, performance management, and adherence to safety and quality standards. Proficient in utilizing WMS and Microsoft Office tools to drive productivity and continuous improvement in a fast-paced environment. Highest-signal resume keywords Logistics Management Warehouse Management System (WMS) Staff Supervision Performance Management Business Communication ATS Optimization Keywords Hard Skills Logistics Warehouse Operations Performance Appraisals Cost-Saving Initiatives Safety Compliance Budget Development Equipment Management Space Utilization Microsoft Office Data Analysis Soft Skills Attention to Detail Organizational Skills Leadership Skills Communication Skills Adaptability Industry Keywords Logistics Distribution Warehouse Operations Customer Service Safety Standards Tools & Technologies Warehouse Management System (WMS) Microsoft Excel Microsoft Word Microsoft PowerPoint #J-18808-Ljbffr