Flex Healthcare Patrol Officer

Flex Healthcare Patrol Officer

Are you passionate about ensuring safety and security in a healthcare environment? Do you thrive in roles that require quick thinking and excellent communication skills?

PalAmerican Security, a leader in the Protective & Security industry, is seeking a highly skilled and motivated Healthcare Security Officer to join our team. As a Healthcare Security Officer, you will play a crucial role in providing top-notch security services to hospital personnel, vendors, patients, and visitors. This position offers the opportunity to learn valuable skills in de-escalation, incident reporting, and emergency response.

Responsibilities include but not limited to:

• Screen and direct visitors, enforce hospital guidelines, and issue passes
• Conduct patrols to detect safety hazards and unauthorized individuals
• Maintain accurate documentation and prepare incident reports
• Respond to emergencies and calls for service with professionalism
• Escort personnel, control visitor access, and assist with patient transfers

Requirements:

• High school diploma or equivalent
• Prior experience in law enforcement, military police, or security
• Ability to lift and drag 50 pounds
• Proficiency in MS Word and basic computer knowledge
• Valid government-issued ID and security officer/guard license

Skills and Abilities:

• Excellent communication and interpersonal skills
• Strong critical thinking and problem-solving abilities
• Ability to work under pressure and prioritize tasks
• Basic computer knowledge and technical skills

Company Expectations:

• Demonstrate professionalism and sensitivity in all interactions
• Promote teamwork and adhere to security policies and procedures
• Maintain confidentiality and uphold patient/client rights

PalAmerican Security Care Culture

At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:

• Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.
• Accountable – We uphold our commitments and take responsibility for our actions.
• Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.
• Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.

Why CARE Matters

We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated—without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement.

How We Support and Reward Your Growth

• A rigorous hiring process ensures that every member of our team is well-qualified and aligned with our values—creating a strong and sustainable culture.
• We recognize excellence through programs such as our monthly CARE awards—celebrating contributions at every level.
• With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members.

PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.

We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed.