Collections Agent

Collections Agent

Our client, a dynamic organization in the financial services industry, is seeking a dedicated Collections Agent to join their team. As a Collections Agent, you will be an integral part of the Accounts Receivable department supporting the collections process. The ideal candidate will demonstrate strong communication skills, resilience, and a proactive attitude, which will align successfully within the organization.

Location: Centralia, MO

Pay Rate: $20 per hour

Shift: 8:00AM - 4:30PM Mon-Fri, Hybrid - Monday and Friday remote, in-office Tuesday, Wednesday, and Thursday

What's the Job?

• Manage a portfolio of accounts, assessing receivables and prioritizing work to meet objectives.
• Analyze accounts to identify trends, issues, and root causes, and develop solutions to improve outcomes.
• Plan and execute weekly customer outreach, documenting progress and providing status updates.
• Partner cross-functionally to resolve account issues and negotiate resolutions within scope of authority.
• Perform core AR tasks including reconciliations, credit holds/releases, statements, dunning, and bad debt recommendations.

What's Needed?

• At least 2 years of Accounts Receivable experience, including invoicing, aging, and cash application.
• 1+ year credit/collections experience preferred.
• Bachelor's degree in Accounting, Finance, Business, or a related field preferred (or equivalent combination of education and experience).
• Experience with JD Edwards (AR) is highly desirable.
• Basic to intermediate Microsoft Excel skills, including data entry, simple formulas, pivot tables, and data analysis.

What's in it for me?

• Opportunity to develop your skills within a supportive team environment.
• Engagement in meaningful work that impacts the company's financial health.
• Potential for career growth and professional development.
• Collaborative work culture that values diversity and inclusion.
• Competitive hourly pay rate.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells.