Sr Route Supervisor

Overview Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services—including transportation, value‑added, intermodal, and specialized services—utilized throughout entire supply chains. The operation is based in Ankeny, IA, and supports John Deere by managing daily dispatch, driver coordination, material flow, and real‑time issue resolution. Shift Information 3rd shift: 9:00PM‑6:00AM, Sunday‑Friday. Responsibilities Lead daily dispatch: Coordinate routes, assign drivers, and monitor freight movement to meet service windows and customer KPIs. Serve as the primary point of contact for drivers, the customer, and warehouse teams; provide timely updates on exceptions and ETAs. Manage material flow: Track inbound/outbound loads, reconcile discrepancies, and elevate risks to maintain on‑time performance. Enforce safety and compliance: Reinforce company policies and DOT/OSHA standards; address infractions and coach for improvement. Optimize resources: Build driver and equipment schedules; balance workloads to maximize productivity and control costs. Problem‑solve in real time: Triage service issues (breakdowns, delays, accessorials), initiate corrective actions, and document incidents accurately. Maintain precise operational records (manifests, logs, metrics) and propose ideas to improve on‑time service, quality, and cost. Qualifications 0–3+ years experience in dispatch, logistics, manufacturing, or distribution (transportation/route coordination experience a plus). Bachelor’s degree preferred, but not required. Clear, professional written and verbal communication skills. Strong problem‑solving, analytical, and attention‑to‑detail skills. Proven ability to multitask and stay organized in a fast‑paced environment. Leadership mindset with the ability to coach and support front‑line teams. Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs. #J-18808-Ljbffr UNIVERSAL DEDICATED OF SMYRNA, TN LLC