Associate Director, Donor Relationships

Community Foundation for Greater Atlanta Associate Director, Donor Relationships POSTION: Full-time Exempt DEPARTMENT: Philanthropy REPORTS TO: Director, Donor Relationships Organization Overview The Community Foundation for Greater Atlanta works to inspire and lead our region toward equity and shared prosperity for all who call our region home. We work with a shared commitment to community working with residents, neighborhoods and civic leaders across public, private and philanthropic sectors to seize the greatest opportunities and solve the region’s most pressing challenges. As the Community Foundation nears its 75th anniversary in 2026, it is in a period of exciting growth and transformation. After launching a strategic plan focused on equity and shared prosperity in 2021, the Community Foundation now has the opportunity to partner with donors to cultivate their own charitable goals and inspire donors to collectively give to support shared strategic priorities. The Associate Director will be an important voice and thought partner for the organization as it works with donors to give to, through and alongside the Community Foundation. Position Summary Reporting to the Director of Donor Relationships, the Associate Director’s primary responsibilities include: Managing and developing the Philanthropic Advisor – Nonprofit Generalist, and Philanthropic Associate. Delivering excellent customer service to all internal and external stakeholders and partnering closely with Shared Services team to optimize operational workflows. Connecting current donors’ philanthropic priorities with community needs. Cultivating gifts contributing to the achievement of the Community Foundation’s goals and objectives. Supporting strategic engagement of donors to better connect them to the Community Foundation and our work. Donor Development & Strategic Support Develop donor portfolio strategies and cultivation plans for managing and engaging a large, high‑value, complex and diverse portfolio of current donors. Engage donors moving them from transactional to transformational experiences in their relationship with the Foundation. As a trusted philanthropic partner, develop sustained relationships with donors and their families, providing consultation to donors and their advisors to retain and grow contributions through philanthropic vehicles to meet donors’ needs. Engage donors with the Foundation’s priorities to align and influence donor giving, using community resources and expertise to connect donors to significant causes that address critical community needs. Seek and pursue referrals from donors, professional advisors, and current and former board members for new donor prospects and support the Director, Donor Relationships with prospect cultivation and closing. Activate personal and professional networks to identify and capitalize on opportunities to promote Foundation’s donor services and enhance brand recognition in donor communities; develop and sustain relationships. Measure and monitor service effectiveness and donor engagement and analyze and apply the results to tailor donor services to ensure stewardship plans and activities align with Community Foundation strategy and goals. Represent Community Foundation at external events to include leading and facilitating speaking engagements and thought leadership within the organization, with partners and within the donor community. Provide input for content and design of stewardship materials and other fundraising communications. Work collaboratively with the Director, Donor Relationships to build meaningful programming and engagement activities that align with donor interests. Leadership & Team Development Supervise and support the professional development of two team members, including the Philanthropic Advisor – Nonprofit Generalist by deepening community knowledge and partnerships and the Philanthropic Associate by overseeing relationship management and identification of transactional to transformational relationships. Thought partnership with the Director, Donor Relationships on retention strategies for current portfolios and ensure work of the team aligns with broader Community Foundation goals, providing leadership to other members of the team. Manage equitable distribution of portfolios while creating and tracking metrics/KPIs. Actively contribute to developing and maintaining a high‑performing and cohesive team including seeking out real‑time feedback and owning individual goals and growth. Operate with continuous improvement mindset, identifying areas for increasing donor engagement, process/product standardization/streamlining and work with key individuals from all departments to ensure integration of all functions as necessary. Identify improvements or innovative changes in partnership and collaboration with all department’s internal teams (i.e., Community, Marketing, Finance) for efficient use of resources and to maximize effectiveness of donor retention efforts. Research and share current philanthropic trends and industry best practices, incorporating them into day‑to‑day operations, including new product ideas to diversify the Community Foundation portfolio of donor offerings. #J-18808-Ljbffr