Receptionist

Job Description

Job Description

A busy dermatology practice is seeking a receptionist who believes that patients should be treated as people rather than numbers in a file. The ideal candidate also understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service. Receptionists at Frederick Dermatology Associates assume the responsibility of coordinating patient and physician schedules and make a significant contribution to the organization and operation of the practice.

Responsibilities:
Patient Intake

Schedule appointments for new and recurring patients based on provider's availability.
Answer patient's questions pertaining to insurance coverage/benefits, patient payments, and outstanding balances.

Minimum Qualifications:
2-3 years receptionist experience
Quick learner
High school diploma
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem-solving skills
Experience with scheduling appointments 
Customer service experience

Preferred Qualifications:
Dermatology office experience
Familiarity with Allscripts EHR