Veterinary Receptionist/Assistant

Job Description

Job Description

About the Role:

Join our team at Charlottesville Cat Care Clinic as a Veterinary Receptionist/Assistant, where your passion for feline care meets exceptional customer service. Be a vital part of a dedicated team that ensures our furry patients receive the best care possible in a warm and welcoming environment.

Responsibilities:

• Greet clients and their feline companions with a friendly and compassionate demeanor.
• Manage appointment scheduling and maintain accurate patient records.
• Ocassionally assist veterinarians with examinations and treatments as needed.
• Handle phone inquiries and route them to the appropriate staff member.
• Process payments and manage client accounts efficiently.
• Maintain a clean and organized reception area and exam rooms.
• Provide information to clients as indicated by technicians and doctors.
• Collaborate with team members to ensure a smooth workflow and excellent patient care.
• Provide appropriate husbandry to boarders including feeding, cleaning, and delivering medications.

Requirements:

• Previous experience in a veterinary clinic or animal care environment preferred.
• Strong communication and interpersonal skills to interact with clients and team members.
• Detail-oriented with excellent organizational abilities.
• Ability to multitask in a fast-paced environment.
• Compassionate and patient attitude towards animals and their owners.
• Basic knowledge of veterinary terminology and procedures is a plus.
• Proficient in using computer systems for scheduling and record-keeping helpful.
• High school diploma or equivalent required; further education in veterinary assistance is a plus.

About Us:

Charlottesville Cat Care Clinic has been serving the feline community for over 30 years with a commitment to high-quality veterinary care. Our clients love us for our compassionate approach and our employees appreciate the supportive and friendly work environment that allows them to thrive in their roles.