Sales Specialist

Cleveland Controls | Cleveland, Ohio

Full-Time | Hourly Position

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Be the Connection Between Our Customers and Our Team!

Are you someone who enjoys helping customers, solving problems, and keeping things organized?

Do you thrive in a fast-paced environment where no two days are exactly alike?

Cleveland Controls is looking for an Inside Sales Specialist to join our team!

We're seeking a motivated, detail-oriented individual who takes pride in providing excellent customer service and ensuring things get done right.

As an Inside Sales Specialist, you'll play an important role in supporting our customers, coordinating orders, and working with multiple departments to keep operations running smoothly.

What You'll Be Doing

• Serve as a key point of contact for customers, answering questions and providing order updates.
• Prepare customer quotations, process orders, and maintain accurate records.
• Coordinate with Engineering, Production, Purchasing, and Shipping to meet customer needs.
• Review orders for accuracy, including pricing, quantities, specifications, and delivery dates.
• Handle order changes, returns, credits, and customer concerns.
• Help ensure a positive customer experience from quotation through delivery.

What We're Looking For

• At least 2 years of experience in inside sales, customer service, or order processing.
• Experience in a manufacturing environment is preferred.
• Strong communication, organizational, and problem-solving skills.
• Experience with ERP systems and Microsoft Office.
• Excellent attention to detail and the ability to manage multiple priorities.
• A team-oriented attitude and willingness to work across departments.
• Ability to read product specifications or engineering drawings is a plus.

What We Offer

• Competitive hourly compensation
• Medical, dental, and vision insurance
• HSA/FSA options
• Paid holidays, vacation, and PTO
• 401(k) retirement plan
• Life insurance and employee assistance program
• A collaborative work environment

Benefit eligibility and waiting periods apply.

Why Join Cleveland Controls?

At Cleveland Controls, we understand that great customer service takes teamwork. We're looking for someone who values accuracy, communication, and collaboration and wants to contribute to a company where their work makes a difference.

If you're ready to bring your skills and experience to our team, we encourage you to apply!

Apply today and take the next step in your career with Cleveland Controls. xhyhwjd

Precision. Every Day.