Front Office Manager (Full Time)

Job Description

Geoff McDonald and Associates (“GMA”), an established law firm with offices in Richmond and Virginia Beach, Virginia, is seeking an outgoing, well-organized, polished and welcoming Front Office Manager to serve as the face of our firm and ensure smooth day‑to‑day operations in our Richmond, Virginia office location. This individual will play a key role in creating outstanding first impressions for clients and visitors, maintaining an orderly and secure workplace, and coordinating essential administrative activities that support our team.

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37.5 Hours per week, Monday thru Friday from 8:30 a.m. to 5:00 p.m.

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Salary Range: $45,000 to $50,000, Dependent upon Experience

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Key Responsibilities

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Guest Relations & Front Desk Management

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• Greet all guests promptly, courteously, and professionally to ensure a positive first impression.
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• Maintain a neat, tidy, and polished front office environment.
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• Coordinate and direct visitors to the appropriate conference or meeting rooms.
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• Assist with general inquiries and serve as a helpful, trusted point of contact for all walk‑ins.
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Office Operations & Security

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• Open the office each morning and ensure readiness for the business day.
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• Monitor office entrances and maintain front office security for employees and invited guests.
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• Ensure kitchens, conference rooms and meeting spaces are fully stocked with beverages, supplies, and other daily necessities.
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• Maintain general office facilities, ensuring they are clean, functional, and presentable at all times.
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Administrative Support

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• Monitor incoming faxes and distribute them to the appropriate team members.
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• Process all incoming mail and packages, including the opening, logging and scanning of mail into our case management system, then distribute same to the appropriate team members.
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• Ensure outgoing mail and packages timely depart the office at the end of each workday.
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• Coordinate and process work orders for any maintenance or repairs needed within the office suite.
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• Send daily conference room booking reports to the entire firm.
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• Support general administrative tasks as needed to enhance the overall efficiency of the office.
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• Monitor office equipment to ensure functionality and routine maintenance.
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• Oversee office supply management, procurement and stocking thru vendors.
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Qualifications

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• Prior experience in front office, hospitality, or administrative roles preferred.
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• Exceptional verbal communication and interpersonal skills.
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• Strong organizational skills and the ability to multitask in a fast-paced environment.
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• Professional demeanor with a commitment to delivering excellent service.
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• Dependability, punctuality, and a proactive approach to problem‑solving.
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Why Join Us?

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• Opportunity to serve in a highly visible role at the center of our operations.
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• Work in a collaborative and supportive environment.
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• Play a meaningful part in shaping the guest and employee experience.
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• Competitive benefits package including employer-paid medical, dental, and vision insurance, generous PTO, maternity/parental leave, long term disability coverage, life insurance and 401(k) with matching.
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