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AI Enablement Manager for Frontline Learning

Capital One

Capital One is seeking a Manager, Learning & Enablement Consultant for AI to design and implement a comprehensive AI readiness program for Card Ops. You will lead campaigns, stakeholder alignment, and measurement across learning and change domains to drive adoption and business impact.

The role emphasizes AI fluency, data-driven readiness, and cross-functional leadership in a hybrid work setting, with a focus on frontline agent performance and governance alignment.

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Vacancy posted 5 days ago
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