Air and Ocean Import Specialist

Coordinated air and sea import shipments, ensuring timely delivery, customs compliance, and exceptional customer service. Managed shipment documentation, tracking, customs filings, carrier and vendor communications, invoicing, and freight cost control. Acted as the primary point of contact for customers, overseas partners, and subcontractors, proactively resolving issues and ensuring smooth end-to-end shipment execution. Key Responsibilities: Managed air and ocean import shipments from origin through final delivery. Processed import documentation, customs filings, and compliance requirements. Coordinated with carriers, agents, warehouses, truckers, and customs authorities. Tracked shipments, monitored cargo availability, and ensured timely clearance and delivery. Prepared bills of lading, airway bills, invoices, and payment documentation. Resolved logistics, operational, and accounting issues related to freight movements. Maintained accurate shipment records and high-volume data entry. Delivered outstanding customer service through proactive communication and problem-solving. Skills: Air Freight Ocean Freight Import Operations Customs Compliance Freight Forwarding Shipment Tracking Logistics Coordination Vendor Management Customer Service Supply Chain Operations Documentation Management Invoicing Stakeholder Management #J-18808-Ljbffr