Health Care Coordinator Care4Kids

Children's Wisconsin Health Coordinator

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Job Summary: Responsible for coordinating access to medical, dental, mental/behavioral services for children presenting with complex and chronic conditions and enrolled in Care4Kids. Responsible for the development of the comprehensive coordinated services plan and ongoing monitoring of the plan for each enrolled child. Integrates and oversees all services provided to the foster care child and family. This position will utilize problem solving techniques and collaborate with other staff members and stakeholders to make referrals to appropriate community resources.

Essential Functions:

• Understands and satisfies the needs of the neonate, infant, toddler, pre-school, school-age and adolescent with regard to their growth and development process and the impact of the health care experience.
• Understands and coordinates care as applicable around each child's medical, dental, mental/behavioral health and/or substance abuse needs. Ensures that these services are effective and incorporates best practices to improve the member's treatment experience and outcomes.
• Assesses client and family strengths and needs using Trauma Informed Principles with each foster child and the child's foster and biological family, child welfare, natural supports, and other service providers.
• Develops a comprehensive plan of care for all foster children and their families. Ensures care plans are timely in accordance with policy or as medically indicated. Arranges and facilitates the provision of all Care4Kids services and coordination with services provided through other systems and programs.
• Documents interventions and outcomes to ensure quality indicators and standards have been met, including but not limited to the number and timing of visits, compliance with immunization schedule, and required health/dental visits.
• Updates allergy, medication and problem lists in Epic for assigned children to improve overall care coordination among providers with access to electronic medical record.
• Develops connections/relationships with child welfare, natural support systems and community support agencies and holds regular and as needed team meetings on behalf of the child and the child's caregiver and biological family, child welfare and the medical team to monitor and re-evaluate the individualized plan of care and progress toward goals by working collaboratively with the team and seeks and solicits guidance from others by triaging children among various levels of case management/care coordination. Some meetings may require face to face community visits.
• In conjunction with the Supervisor, Foster Care Medical Home, manages goals, processes, systems and reporting to meet the contractual obligations for Department of Human Services (DHS) and Department of Children and Families (DCF) to support Children's Community Health Plan (CCHP), Care4Kids and Children's Hospital and Health System (CHHS) outcome goals of improving the health status of children in Care4Kids.

Education:

• Bachelor's Degree Social work, psychology, social services and other related fields required
• Master's Degree MSW preferred
• Master's Degree APSW, LCSW, LPC preferred

Experience:

• 2+ years experience in health promotion, health advocacy, health education, clinical case management, child/family clinical social work, and community outreach or child welfare required
• Experience with Microsoft Word, Access, Excel, and PowerPoint required

Knowledge, Skills and Abilities:

• Knowledge of Medicaid population and benefits preferred.
• Thorough understanding of the contract requirements related to the role of the Health Care Coordinator and the outcome measures for Care4Kids.
• Effective written and oral communication skills / strong customer service orientation.
• Demonstrated problem solving skills.
• Ability to work independently.
• Bi-lingual preferred.
• Comfortable working in a fast-paced and changing environment.

Required for All Jobs:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

License Driver's License - State of Wisconsin