Program Manager, Human Data

About the Team The Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end‑to‑end programs that capture the depth of human intent behind everyday and high‑stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product‑embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications. About the Role As a Program Manager (PGM) in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high‑quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that land in the real world. This role is based in our SanFrancisco HQ. Responsibilities Work in a high‑velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploys in the real world. Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high‑quality data. Gather requirements, write instructions, define success criteria, and calibrate the AI trainers. Use internal tooling to assess labeled data and provide feedback to AI trainers. Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience. Qualifications Comfortable navigating ambiguity, managing shifting priorities, and adapting to fast‑paced changes without missing a beat. Curious about AI, LLMs, agents; interest or background helpful, though not required. Can‑do attitude and willingness to tackle “grunt work” with enthusiasm as well as high‑visibility tasks. Excellent communicator, fostering collaboration, providing clarity in complex situations, and building strong, trusting relationships. Resilient and flexible, bouncing back quickly from setbacks and maintaining a positive, solution‑oriented mindset. Super organized amidst chaos, keeping track of details, managing competing demands, and bringing structure to complexity. Enjoys operational work; finds satisfaction in executing operational tasks efficiently and effectively. Has a knack for data, beyond basic annotation, with hands‑on experience in data analytics and using insights to inform decisions and improve processes. Energetic about start‑up environments and rapid iteration. At least 1‑2 years of relevant experience, eager to grow in a role that challenges and develops skills. Equal Opportunity & EEO Statement We are an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. #J-18808-Ljbffr