FREIGHT CREW MANAGER - GRAVEYARD SHIFT

Job Title

To provide guidance and empowerment to Freight Crew associates, model how to prepare the store for our guests, actively engage guests, and ensure they receive unparalleled hospitality and professional service.

Benefits include:

• Employee Stock Ownership Plan (ESOP) – 100% Company paid
• DailyPay – Employee's option to work and get paid today
• 401K – Company matching up to 4% (if elected)
• Medical, Dental, Vision, Life Insurance (no deductible medical option)
• Company paid Life Insurance for full time (30 hours)
• Voluntary Insurance Products
• Health Savings Account (HSA)
• Paid holidays
• Vacation Time
• Bereavement & Jury Duty pay
• Paid Sick & Safe Leave – Employees earn 1-hour sick leave for every 40 hours worked
• Paid Family & Medical Leave
• Employee Assistance Program (EAP)

Shared expectations for all roles within our company include, but are not limited to the following:

• Creating a welcoming atmosphere for everyone.
• Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.
• Responsible for supervising and coordinating the activities of workers in the overall stocking and freight handling function of the store.

Tasks of position include:

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership.
• Promoting sales and exceptional service through active discussions with guests, offering product recommendations, samples, and discussing current promotions and service information while on the sales floor or in the check stand.
• Performing inventory, ordering merchandise, supplies, and equipment, comparing records with merchandise ordered, reporting discrepancies, and maintaining correct inventory levels.
• Directing, coordinating, and participating in unloading freight from trucks, breaking down mixed pallets and organizing for stocking, filling shelves, facing product, cleaning aisles, back room, or other work area, assuring any debris from stocking is remove promptly, inspecting stocked merchandise to ensure displays meet standards, recommending advertising display layouts, and additions or deletions of merchandise.
• Providing in-service training to all new personnel ensuring they learn exceptional guest service, special features of the grocery department, all equipment in a correct and safe manner including: com-line, phone, baler, box cutter, FM unit (handheld), pallet jack, six wheelers, symbol unit, cash register, and trash compactor, and all tasks to assure the successful operation of the freight department.
• Identifying and supporting the development of associates who show promise or interest in increased responsibility.
• Empowering associates to use "This One's On Us" cards to "Make Our Guests Crazy About Us!"
• Finding a way to make our guests happy.
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety and guest services.
• Participating actively in the Grocery Department's accident reduction plan including: cleaning floors, sanitizing, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, case temperatures, and storing regulations.

Supervisory responsibilities include:

• Supervising, coordinating, and evaluating the activities of associates on the freight crew by performing all duties personally, or through secondary personnel.
• Performing supervisory responsibilities in accordance with the organization's policies and applicable laws including interviewing, training, planning, assigning, and directing work; appraising performance in a timely manner; rewarding, disciplining, addressing complaints, and resolving problems.
• Possessing and displaying excellent leadership and communication skills in handling associate matters.
• Implementing and enforcing company policies.

Qualifications include:

Education and/or Experience: High School diploma or GED; or a minimum of one years related experience and/or training; or equivalent combination of education and experience.

Language Skills: Reads, analyzes, and interprets general business documents. Writes reports and business correspondences. Communicates effectively and pleasantly with all guests, vendors, and associates, under all circumstances.

Mathematical Skills: Performs mathematical skills in order to manage a profitable freight operation including concepts such as fractions, percentages, ratios, and proportions to practical situations. Performs mathematical skills using units of American money and weight measurement, volume.

Reasoning Ability: Applies common sense understanding to carry out simple instructions in written or oral form. Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written or oral form.

Other Qualifications: Meets the state minimum requirement to work baler and trash compactor. Must be at minimum 21-years-old.

Certificates & Licenses: Valid Driver's License or State I.D. Card

Yoke's Provided Training includes:

• Active Shooter
• Grocery Skills Training levels One, Two, and Three
• Harassment Training
• HIPAA Training
• Late Night Retail Safety Training
• Shoplift Prevention
• Yoke's Safety Orientation Training / Active Shooter
• Yoke's Guest Service Training & Commitment
• (Optional: Hepatitis A vaccination provided by Yoke's Pharmacy)

Physical Demands & Safety Expectations include:

Most positions within Yoke's require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke's safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.