Revenue Manager

Revenue Manager

The Revenue Manager is responsible for overseeing the day-to-day revenue reconciliation and reporting processes across all Spotless Brands subsidiaries. This role manages a team of 36 Revenue Accountants and serves as the primary owner of revenue accuracy and integrity across 200+ locations. The Revenue Manager ensures that all point-of-sale (POS) data is reconciled accurately against financial records, investigates and resolves discrepancies in a timely manner, and maintains strict internal controls over revenue reporting. This position requires an exceptionally detail-oriented professional who thrives in a high-volume, multi-brand, multi-system environment and is committed to delivering accurate, timely financial data to support leadership decision-making.

Essential Functions (Other Duties as Assigned)

• Oversee daily revenue reconciliation processes across all Spotless Brands subsidiaries and 200+ locations, ensuring accuracy and completeness of all revenue data.
• Manage, develop, and hold accountable a team of 36 Revenue Accountants; set clear performance expectations, provide ongoing coaching, and conduct regular performance reviews.
• Reconcile revenue data from multiple POS systems against bank deposits, gift card liability reports, membership billing platforms, and general ledger entries; identify, investigate, and resolve discrepancies in a timely manner.
• Serve as the primary point of contact and subject matter expert for all POS system integrations and data feeds, working cross-functionally with IT, Operations, and brand-level teams to resolve system discrepancies.
• Prepare and review daily, weekly, and monthly revenue reports; ensure all reporting deadlines are consistently met.
• Monitor and maintain internal controls over the revenue cycle, including cash handling procedures, credit card settlements, refunds/voids, and discount/coupon redemptions across all brands and locations.
• Partner with brand operations teams to research and resolve location-level revenue variances; communicate findings clearly and escalate material issues.
• Support monthly, quarterly, and year-end close processes by providing accurate revenue schedules, reconciliations, and supporting documentation to the accounting and finance teams.
• Assist in the development and documentation of revenue-related policies, procedures, and process improvements to enhance efficiency and scalability across the enterprise.
• Support internal and external audit requests by providing accurate revenue documentation, reconciliations, and explanations of variances.

Education and Experience

• Bachelor's degree in Accounting or a related field required.
• 5+ years of progressive accounting experience, including at least 2 years of direct experience with revenue accounting, revenue reconciliations, revenue recognition, and related accounting processes.
• 2+ years of supervisory or team lead experience required.
• Prior experience working with POS systems in a retail, hospitality, car wash, or service industry environment preferred.
• Experience with ERP/accounting systems (e.g., NetSuite, QuickBooks, Sage, or similar) required; experience with subscription billing platforms a plus.
• Advanced proficiency in Microsoft Excel required (pivot tables, VLOOKUP/XLOOKUP, complex formulas, and data analysis).

Knowledge, Skills, and Abilities

• Exceptional attention to detail and commitment to accuracy; ability to detect and resolve discrepancies in high-volume data environments across 200+ locations.
• Strong understanding of revenue reconciliation principles, including POS-to-bank reconciliation, deferred revenue, gift card liability, and credit card settlement processes.
• Demonstrated ability to manage, coach, and develop a team; holds self and others accountable for quality and timely deliverables.
• Proficiency with multiple POS systems and the ability to quickly learn new systems and data integrations; experience reconciling data across disparate platforms is essential.
• Strong analytical and problem-solving skills; ability to identify root causes of discrepancies and implement sustainable solutions.
• Effective verbal and written communication skills; ability to translate complex financial data into clear summaries for operational and leadership audiences.
• Highly organized with the ability to manage multiple competing priorities and meet deadlines in a fast-paced, high-growth environment.
• Knowledge of GAAP revenue recognition principles and their application to service-based, subscription, and retail businesses.
• Ability to work cross-functionally with Operations, IT, and brand-level teams in a collaborative and solutions-oriented manner.

Physical Requirements:

• Primarily sedentary role performed in an office or remote work environment; prolonged periods of sitting and working at a computer required.
• Ability to operate standard office equipment, including computers, monitors, keyboards, and phones.
• Occasional travel to Spotless Brands subsidiary locations may be required (estimated up to 10%).

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility.