Billing Coordinator

Billing Coordinator

Full-Time | Monday–Friday | STEPS Behavioral Health

Location: 3723 Old Court Rd Suite 205 Pikesville, MD 21208

About Us

STEPS Behavioral Health is a leading Applied Behavior Analysis (ABA) therapy provider dedicated to supporting individuals with autism spectrum disorder (ASD) and their families. Our team is made up of Board-Certified Behavior Analysts (BCBAs), Behavior Technicians, and a strong administrative support team working collaboratively to make a meaningful difference in the lives of those we serve.

We are seeking an entry level Billing Coordinator to join our growing team. This is a full-time, Monday–Friday position offering the opportunity to play a key role in our mission and contribute to the organization's financial success.

Position Summary

As a Billing Coordinator, you will be responsible for coordinating and managing the medical billing and claims process to ensure timely and accurate reimbursement. You'll verify insurance coverage, submit authorizations, process claims, and work with payers and internal teams to resolve billing discrepancies. Your attention to detail and knowledge of billing practices will be key to supporting our organization's financial health.

Key Responsibilities

• Verify patients' insurance coverage and eligibility for services.
• Submit and process insurance authorizations, addressing barriers to approval.
• Review and "scrub" claims prior to submission to ensure compliance with payer requirements.
• Prepare and submit accurate, timely medical claims to insurance companies and other payers.
• Follow up on unpaid or denied claims, researching and resolving discrepancies.
• Collaborate with clinical and administrative staff to ensure proper documentation and coding.
• Stay current on billing regulations, coding guidelines, and insurance policy changes.
• Conduct audits and quality checks to ensure accuracy and identify areas for improvement.
• Generate reports and track billing metrics, revenue, and accounts receivable.
• Serve as a billing resource for internal staff, providing guidance and process support.

Qualifications

• Experience: 1+ years of medical billing and coding experience (healthcare or behavioral health preferred).

• Certification: CPB (Certified Professional Biller) or CPC (Certified Professional Coder) preferred.

• Technical Skills: Proficiency with billing software, EHR/EMR systems, and Microsoft Office Suite.

• Experience with Tebra is highly preferred.

• Knowledge: Strong understanding of billing terminology, CPT/ICD-10 coding, and reimbursement methods.

• Skills: Excellent analytical, communication, and problem-solving skills.

• Attention to Detail: High accuracy in coding, billing, and documentation.

• Teamwork: Collaborative, adaptable, and dependable with a strong work ethic.

• Confidentiality: Commitment to upholding patient confidentiality and ethical billing practices.

Why Join STEPS Behavioral Health

• Supportive, mission-driven environment
• Collaborative and positive team culture
• Opportunities for professional growth
• Meaningful work that impacts families and communities

If you're detail-oriented, organized, and passionate about supporting a purpose-driven organization, we'd love to hear from you!

Apply today to join the STEPS Behavioral Health team as a Billing Coordinator.