Assistant Branch Manager

Position Title: Assistant Branch Manager Location: Danville, CA Hiring salary range: $34.77 - $43.21 per hour Eligible for Sign-On Bonus: Yes Position Summary Fremont Bank — one of the Bay Area’s most respected and long-standing financial institutions — is seeking a strategic, hands-on professional to join and help advance our Retail Banking team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships. If you\'re energized by purpose-driven work, collaboration, and delivering meaningful results, we’d love to connect. Why Fremont Bank? Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities. We offer: A people-first culture grounded in inclusion and excellence Deep community involvement and local reinvestment A mission-driven workplace where values and performance go hand in hand The Fremont Bank Way Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service No-Compromise Approach — we help clients get to “yes” Core Values: go above and beyond for clients; foster a supportive and empowering environment for associates; deeply invest in the well-being of our local community Position Overview The Assistant Branch Manager delivers excellent service in accordance with Fremont Bank standards at every client interaction. The position will recommend or refer retail consumer and business products and services to prospective and existing clients and develop internal partner relationships to maximize relationship expansion. This role achieves sales standards through outbound calling, outside prospecting, and expanding relationships with existing clients in the branch. Client acquisition may require time performing outside business development activities. The Assistant Branch Manager supports branch management by running day-to-day branch operations, sales, coaching, training, and development. In the absence of the Branch Manager, this role will assume Branch Manager responsibilities. Depending on branch needs, this position may spend time handling cash. Role and Responsibilities Customer Experience Provide exceptional service that is consistent with or exceeds bank standards of Six Diamond Experience in customer service. Promote and expand client relationships by identifying needs through client needs assessment tools. Accurately obtain required new account documentation, input data, and prepare necessary client paperwork for sales of products and services. Resolve client issues and handle requests in a timely, professional manner. Relationship Building Explain, promote, and refer Fremont Bank products and services to current and prospective clients. Meet sales and referral objectives and contribute toward branch goals, including referring customers to business partners when applicable. Maintain accurate performance records and pipeline activities; regularly review results with Branch Management. Conduct telemarketing and follow-up duties as assigned; participate in outside business development activities and community networking. Communicate consumer and business deposit and lending products, including merchant payment, payroll, and treasury management services. Recommend and submit small business lending products and applications with supporting documentation for lending relationship expansion. Open new accounts and service existing accounts, including business customers. Operations Follow and explain bank policies and procedures as directed by management. May conduct cash handling and other deposit or payment related transactions. Ensure compliance with applicable State and Federal regulations and laws. Perform operational duties with accuracy and proper cash handling; open and close the branch as needed. Assist with daily operational tasks (teller transactions, cash balancing, NSF item review, night deposits, and cash shipments). Participate in branch meetings and training; stay informed of job-related issues, promotions, products, policies, and procedures. Maintain a flexible work schedule, including weekends. Other duties as assigned. Management In the absence of the Branch Manager, perform Branch Manager duties. Work with Branch Manager to develop and implement daily actions to meet sales goals. Lead quick start sales meetings and ongoing sales production meetings; track sales goals for branch personnel. Encourage branch associates to achieve top performance. Minimum Qualifications Minimum 4 years of sales and customer service experience in a customer-facing banking environment with prior new consumer and business account openings. Minimum 2 years of supervisor experience or equivalent preferred. Successfully pass the Regulation CC Exam, Operational Knowledge Exam and obtain Signing Authority. Proven success in building client relationships and achieving banking sales and lending objectives. Knowledge of small business deposit and lending products; proven success in small business lending, prospecting, and cold calling new outside opportunities. Knowledge of bank products and services and proven success of effective sales techniques. Understanding of banking regulatory compliance issues. Excellent listening and presentation skills. Minimum 1 year of cash handling experience recommended. Must be able to lift at least 25 lbs. Basic computer literacy (Windows) and working knowledge of Microsoft Office. Strong time management and organizational skills. Vision and hearing sufficient for client interaction; verbal communication clearly spoken and understood. Ability to walk and stand for outside business development activities. Willingness to perform telemarketing duties as assigned. Excellent verbal and written communication skills. Proven leadership capabilities; ability to motivate personnel in sales productivity and compliance. Professional appearance required. High school diploma or GED required; College degree preferred. Additional Information What Makes Fremont Bank Associates Thrive? Team Players who go above and beyond to support colleagues Action-Oriented professionals who challenge the status quo Purpose-Driven individuals who understand and champion the bank’s community impact Benefits Snapshot Health & Wellness: Medical, dental, and vision insurance; Flexible Spending Accounts (FSA, Dependent Care, Health Savings) Financial & Retirement: ESOP; 401(k) with employer match; performance-based bonuses or incentives Work-Life & Perks: Paid holidays, vacation, and sick time; free personal checking and savings accounts; home loan rate discounts; tuition reimbursement and professional development; on-site gym and discounted memberships; Employee Assistance Program (EAP) Equal Opportunity Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any protected classification. Salary & ESOP Salary Range: The hiring salary range is $34.77 - $43.21 per hour, based on experience, skills, education, and internal equity. Compensation decisions align with Fremont Bank’s philosophy. Employee Stock Ownership Plan (ESOP): The ESOP contributes to retirement accounts and provides associates an opportunity to share in the bank’s growth. Note to Search Firms: Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid. #J-18808-Ljbffr