Field Service Tech - Material Handling (43446)

Field Service Technician - Material Handling Equipment

$2,000 Signing Bonus
Position Overview:

At Arnold Machinery Company, we believe our greatest asset is our people. As a Field Service Technician, you'll be the face of our commitment to outstanding customer service. You'll travel to customer sites to perform maintenance and repairs on forklifts and other material handling equipment. With our top-tier training and support, you'll help uphold our reputation as a leader in the Western U.S. equipment industry.
Key Responsibilities:

• Drive to customer locations to service and repair forklifts and other material handling equipment.
• Perform scheduled preventative maintenance and troubleshoot mechanical, electrical, and hydraulic systems.
• Read and interpret service manuals, wiring diagrams, and schematics to diagnose and repair issues.
• Communicate effectively with customers, dispatchers, supervisors, and teammates both verbally and in writing.
• Evaluate repair situations to determine whether assistance or additional resources are needed.
• Use diagnostic tools such as multimeters and laptop software.
• Maintain accurate service records and documentation.
• Uphold company core values: Integrity, Discipline, Empathy .
• Express appreciation to customers and verify satisfaction with services provided.

Qualifications:

• Valid driver's license with a good driving record (required for Field Service travel).
• Strong understanding of internal combustion engines and basic hydraulics/electrical systems.
• Ability to read and interpret technical documents and schematics.
• Proficient in the use of diagnostic tools and service software.
• Excellent verbal and written communication skills.
• Must own a complete set of tools appropriate for equipment maintenance.
• Self-motivated and able to work independently.
• Willingness to attend ongoing training from Arnold Machinery and vendors.

Preferred Experience:

• Prior experience in servicing forklifts, material handling, or heavy equipment is a plus.
• Background in mobile field service work preferred.

Physical Demands & Work Environment:

• Regular walking, standing, and maneuvering on uneven terrain.
• Frequent lifting of items over 50 lbs.
• Frequent bending, kneeling, climbing, and lying under vehicles/equipment.
• Operation of hand and power tools.
• Use of computers and diagnostic equipment in field conditions.
• Communication via phone, radio, and in-person on job sites and in customer facilities.

Additional Duties:

• Maintain a clean and organized service truck and workspace.
• Support the Service Manager with additional tasks as needed.

Join a company where your mechanical skills, customer service, and commitment to excellence are truly valued.
Apply now and take the next step in your career with Arnold Machinery Company .

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• Company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.