Claims Adjuster

Responsibilities Investigate and manage auto physical damage claims from first notice of loss through final resolution. Review coverage, determine liability as applicable, and evaluate vehicle damages. Coordinate inspections with repair facilities, appraisers, rental vendors, and customers. Communicate clearly and professionally with insureds, claimants, attorneys, and internal partners. Review estimates, photographs, repair documentation, and total loss evaluations. Negotiate settlements within authority limits and document claim activity accurately. Monitor claim progress to ensure timely handling and compliance with company standards and state regulations. Identify potential fraud indicators and elevate concerns when appropriate. Maintain productivity, quality, and customer service expectations in a fast‑paced environment. Assist customers through a stressful experience with empathy and professionalism. Requirements Bachelor’s degree preferred 2+ years of experience in insurance claims, customer service, collision estimating, or related field preferred Basic understanding of automobile repair processes and vehicle damage evaluation preferred Strong communication, negotiation, and organizational skills Ability to manage multiple priorities and work independently Comfortable using claims management systems and standard business software Ability to make sound decisions and apply problem-solving skills Property and casualty licenses required. Must be obtained within 6 months of hire. Certifications & Qualifications property and casualty licenses #J-18808-Ljbffr