PRN Customer Service Representative Patient Registration

At R1 were transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology including analytics AI intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals health systems and medical groups improve financial performance simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. Were a diverse global team united by a shared mission to make healthcare work better for all. Across technology operations and support functions our people bring deep expertise empathy and ingenuity to the work we do. Here collaboration fuels progress adaptability sparks innovation and every voice can help shape whats next for R1 and the future of healthcare.

Location:Ascension SE Wisconsin Hospital Franklin

Shift:PRN-as needed minimum48hoursrequireda month 24hourson calladditionalshifts available

Ready to start a meaningful career in healthcare-even ifyouvenever worked in the field before Join R1 the leadingprovider of technology-driven solutions that transform the patient experience and financial performance of hospitals healthsystemsand medical groups. We are the one company that combines the deepexpertiseof a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

At R1youllbe part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient RegistrationCustomer Service Representative in Patient Registration you will be the first friendly face patientsmeetwhen they check into the :

• Help patients navigate the registration process
• Answer questions with confidence clarity and compassion
• Gatheraccurateinformation quickly in a fast-paced environment
• Build trust with patients during moments when they may be scared confused or overwhelmed

No healthcare background No you every step of the wayand this role is a fantastic launchpad for a growing healthcare career.

WhyYoullLove This Job

Make a Real Difference :Patients lean on you for support and more than a data collector-youllbe a calm helpful presence during stressful times.

Learn Healthcare from the Ground Up :From insurance basics to hospital workflowsyoullgain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced Never Boring :Youllmove between computer screens phone calls andinpersoninteractions-balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment :Wereinvested in your professional surrounded by teammates who have your back and leaders who want to see you succeed.

WhatYoullDo Day-to-Day

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assistpatients who may be ill anxious or confused
• Navigate diverse insurance plans and coverage details (withtraining!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Thisisnta sit-back-and-relax desk jobyoullbe on your feet thinking fast and making a real impact.

Requirements

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check drug test and meet vaccination requirements

Preferred

• Medical or healthcare experience (but notrequired!)

Your Healthcare Career Starts Here

Ifyourea compassionate communicator a quick learner and someone whothrivesin a dynamic environmentwedlove to meet you. Join us at R1 and take the first step toward a fulfilling purpose-driven career. Apply today!

For this US-based position the base pay range is $16.00 - $21.10 per hour . Individual pay is determined by role level location job-related skills experience and relevant education or training.

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

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Required Experience:

Unclear Seniority