CISO Services Business Analyst

Supporting the day-to-day operations of the CISO Services program, the full-time salaried CISO Services Business Analyst will coordinate between partner health centers and internal teams, manage customer relationships, and oversee operational activities while working remotely. Key Responsibilities Support daily business operations of the CISO Services line and maintain operational trackers and reporting tools Serve as the primary point of contact for partner health centers, ensuring effective communication and customer service Prepare scopes of work and track vendor contracts, budgets, and service-related expenses Required Qualifications Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Communications, Information Technology, Finance, or a related field, or equivalent professional experience Minimum of 3 years of experience in business operations, client services, or account management Strong customer-facing experience with the ability to build and maintain professional relationships Experience tracking projects, contracts, and operational activities with high accuracy Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams