AV Field Project Manager

Company Overview Our team is partnering with a premier technology integration firm that has built its reputation on a customer-first philosophy. Rather than chasing profits at the expense of the client experience, this company is committed to designing, installing, and supporting technology solutions that genuinely serve their customers for years to come. With an impressive portfolio of luxury residential projects and continued growth into larger, more complex integrations, they are investing in the people and processes needed to scale the business while maintaining the exceptional service their clients have come to expect. Why Join Us? A Company That Invests in Its People Leadership believes success starts with taking care of the team. You'll work alongside owners who are approachable, supportive, and committed to providing the tools, training, and autonomy needed to succeed. Make a Real Impact This isn't a maintenance role—it's an opportunity to help shape the future of project management within a growing organization. You'll work directly alongside the Director of Operations to improve processes, eliminate inefficiencies, and help build a scalable project management operation. Family Comes First Work-life balance isn't just something written in a handbook. Leadership understands that family matters and offers the flexibility to ensure employees can be present for life's important moments. Team Culture The company believes strong teams are built both inside and outside the office. Through monthly Training & Togetherness (TNT) events, quarterly team outings, and ongoing professional development, you'll become part of a collaborative culture that genuinely enjoys working together. Growth Opportunity As the company continues taking on increasingly sophisticated six- and seven-figure residential projects, this role offers significant opportunities for professional growth and long-term leadership within the organization. Position Overview Our partner is seeking an experienced Project Manager to oversee the successful planning and execution of luxury residential integration projects. This is a hybrid role that blends project management, client communication, operational coordination, and strategic planning. While you'll spend time visiting job sites and meeting with clients, much of your success will come from ensuring everything behind the scenes is organized, scheduled, documented, and executed flawlessly. The ideal candidate doesn't simply react to problems—they anticipate them. They naturally "see around corners," identifying potential issues before they impact schedules, budgets, or customer satisfaction. Working closely with the Director of Operations and Installation Coordinator, you'll play a critical role in helping the company scale while maintaining the exceptional customer experience that defines their brand. Responsibilities Manage multiple residential integration projects from kickoff through completion Serve as the primary point of contact for clients throughout the project lifecycle Coordinate scheduling, procurement, documentation, and project workflows Manage project tasking and documentation using D-Tools Cloud (or future project management platforms) Monitor project budgets, labor hours, job costing, and overall profitability Ensure materials are ordered accurately and available when needed Conduct project walkthroughs with homeowners, builders, designers, and trade partners Collaborate closely with the Installation Coordinator to ensure smooth field execution Proactively identify project risks and resolve issues before they become costly problems Help develop and refine project management processes, workflows, and SOPs Drive accountability across projects to ensure schedules, budgets, and customer expectations are consistently met Support continuous operational improvement as the company grows Required Experience 3–5+ years of project management experience within the custom integration industry Strong understanding of luxury residential AV, automation, lighting control, networking, and integrated technology systems Experience managing multiple complex projects simultaneously Working knowledge of D-Tools Cloud or comparable project management software Experience with job costing, scheduling, purchasing, and project documentation Preferred Technical Knowledge Experience with systems such as: Lutron Ketra Residential AV Home automation platforms Networking infrastructure Integrated lighting and shading systems The Ideal Candidate We're looking for someone who naturally thinks several steps ahead. You don't wait for problems to appear—you anticipate them. You understand that profitability is won or lost long before the final walkthrough by making smart decisions throughout the project lifecycle. The right candidate will be: Highly organized and detail-oriented Proactive rather than reactive An exceptional communicator with clients and internal teams Comfortable having difficult conversations when necessary Confident enough to speak up while remaining collaborative and respectful Analytical with a strong understanding of budgets, labor efficiency, and operational performance A natural leader who earns respect rather than demands it Someone who enjoys improving systems and helping teams become more efficient If you've ever been described as someone who can "see around corners," you'll likely fit right in. Benefits Health Insurance Dental Insurance Vision Insurance Paid Time Off Company Holidays Monthly Training & Togetherness (TNT) events Quarterly team outings Professional development opportunities Long-term career growth Compensation Base Salary: $80,000–$90,000 (Based on Experience) In addition to base salary, this position offers project-based bonus opportunities