Bilingual Personal Banker

Customer Service RepresentativeUnder direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Evaluate customer relationships, new and existing account holders, to offer bank products and services. Follow established policies in accordance with the bank and the supervisor’s direction. Accountable for the personal achievement of monthly new account production as assigned by upper management. Participate in an active sales environment that may require in-store aisle prospecting. Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations. Receive cash and checks for deposit, verify amounts, and look for check endorsements. Examine cash carefully to guard against acceptance of counterfeit checks and identification. Enter transactions into computer and issue customer receipts. Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit. Process western union wires and cash advances. Cross-sell bank services and products. Provide bank services to a diverse customer base, including a large Spanish speaking population. Perform other tasks requested by supervisors as they relate to the bank and its functions. Regular and predictable attendance and punctuality. Approval limits will be based upon established authority levels.Environmental and Physical Requirements:Required to stand or walk for extended periods of time dependent upon branch locationAbility to work in a high volume, stressful and noisy environmentSchedules are prepared based on business need and subject to change at any timeOperate a computer and other office machineryAbility to lift up to 50 lbs.FNBT is an equal opportunity employer.At least 18 years of ageHigh school diploma, high school equivalency or currently attending high schoolAbility to communicate clearly and professionally in both Spanish and EnglishSix months of work experience in a retail or customer service environment preferredMust be able to work a flexible schedule including evenings, weekends, and holidaysMust successfully pass background investigation according to company policyMust be able to get along with co-workers and work effectively in a team environment