Business Banking Relationship Manager I

Business Banking Relationship Manager

The Business Banking team actively calls on businesses that typically have annual revenue between $1MM and $20MM. The team includes relationship managers, client managers officers, treasury management officers and others that provide a suite of products and services that serve companies of this size. The objective of the group is to earn the title of trusted advisor and help these companies grow and prosper in our community.

As the Business Banking Relationship Manager I, you will be responsible for managing the strategic client relationships in Business Banking which will include managing an existing portfolio of business and the acquisition of new business. Clients generally are between $1MM and $10MM in annual revenue.

How you'll spend your time:

• Generate, retain, & expand lending, investment and deposit relationships with new and existing clients through client referrals, centers of influence & direct prospecting.
• Develop, generate and follow-up on new client leads through existing clients, client referrals, COI referrals, & prospecting.
• Manage overall relationship profitability & portfolio risk and is responsible for profitable growth of the portfolio assigned (includes loans, deposits, & fee income). Act as a consultant to clients and a resource to the Bank in developing & retaining business.
• Provide insight & ideas for enhancing client relationships, client cash flow, profitability, and efficiency.
• Manage the overall credit quality of assigned portfolio (includes sales, credit analysis, loan structuring, client and prospect interviews).
• Monitor & manage existing credit relationship, which includes note renewals, reviewing & detailed analysis of current financial statements & collateral valuations, credit analysis, cash flow analysis, delinquency reporting, documenting exceptions & covenant monitoring, compiling reports necessary to monitor asset & credit quality and compliance with policy/regulation.
• Negotiate loan proposals, analyze & evaluate credit requests & write loan commitments, recommend appropriate credit grade, make oral/written presentation to underwriter or loan committee, and implement approval/declination action.
• Serve as the primary link for all financial services to the individual Business Banking client with the bank (i.e. Treasury Services, International, Trust, and Cash Vault).
• Participate in community & professional activities in order to enhance the bank's image and expand personal network of business contacts for development of new business.
• Monitor accounts to identify potential credit problems and assure proper loan documentation. Customers tend to have complicated lending requirements involving term loan agreements, commercial real estate, and revolving credit lines.
• Communicate and collaborate with consistency and transparency with business banking teams and internal partners.
• Consistently use and maintain CRM usage.
• Other duties as assigned.

We're excited to talk with you if:

• You possess a Bachelors degree OR equivalent work experience.
• You have 2 years' proven business banking sales experience.
• You demonstrate strategic sales knowledge selling to small business owners.
• You demonstrate business banking product knowledge and product innovation.
• You have awareness of market/industry trends.
• You demonstrate ability to source/produce efficient credit opportunities.
• You have knowledge and understanding of commercial lending practices and loan documentation/loan servicing requirements.
• You have knowledge of accounting principles and practices.
• You have demonstrated capacity to sell products/services within the financial services industry.
• You demonstrate proficiency in Word, Excel, PowerPoint.

Bonus points if:

• You possess a Bachelor's degree in accounting or finance.
• You have basic credit training.
• You understand strategic sales planning to define target markets, strategic sales approaches, and provide solutions.
• You have specialized knowledge of specific markets in order to serve defined industries.
• You have ability to prospect and network at various levels within a company.
• You have enhanced communication and negotiation skills for more complex deals and relationships.
• You manage time effectively to balance new & existing relationships to meet goals.
• You have understanding of credit underwriting.
• You have knowledge of credit and operational risk-ability to quantify potential exposure and advise team.
• You demonstrate knowledge of financial analysis (including ratio and trend analysis and projections).

Compensation Range:

$67,869 - $99,836

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to View email address on click.appcast.io to let us know the nature of your request.

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