Service Tech - FT 10:30A - 5P Mon - Fri

Department: 39113 Milwaukee South - Home Medical Equipment Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 1030-1700: On call responsibilities on a rotational basis. Pay Range: $20.80 - $31.20 Major Responsibilities: · Handles customer complaints regarding timeliness of deliveries or quality of products for areas of responsibility. · Aids field staff with questions regarding equipment. · Stocks and maintains vehicle inventory. · Knowledgeable and competent on the basic DME and specific RT equipment. · Responsible for accurate and timely delivery, pick-up and or switch out of DME and RT equipment. · Completes paperwork in a neat, accurate, timely manner in accordance with regulatory rules. · Maintains and operates company vehicles in accordance with company policies, procedures and regulatory agencies. · Operates vehicle in accordance with local laws. · Works on-call schedule as indicated by management. · Attends meetings and handle other duties as assigned. Licensure, Registration, and/or Certification Required: · A valid driver’s license issued by the Division of Motor Vehicles. Education Required: · High School Diploma or GED equivalent Experience Required: · 1 year related experience in customer service, deliveries, etc. Knowledge, Skills & Abilities Required: · Previous work experience dealing with customers, patients, or the general public. · Ability to use tact, discretion, and good customer service skills to be able to interact with customers and patients. Must be able to verbally explain the operation of the equipment. · Must be dependable, able to work independently, handle interruptions, and follow directions. Must be able to maintain accurate records and maintenance systems. · Must possess and provide proof of a valid Illinois or Wisconsin Driver’s License and a registered, functional car with adequate insurance coverage. Physical Requirements and Working Conditions: · Must have manual dexterity to operate a variety of office and business equipment. · Must be able to sit, stand and walk for prolonged periods in order to analyze and prepare information. · Must have the physical agility to move about in confined spaces, including bending, kneeling, squatting and occasionally reaching one or both arms over the head. · Must be able to lift, push or pull 75 lbs. · Must be able to maneuver up to 122 lbs on a dolly up and down ramp and/or stairs as needed. · Must be able to speak and hear clearly to be able to communicate with people in person or over the telephone. · Subject to occasional temperature and road fluctuations during required business travel or during warehouse/dock work. · Subject to exposure to chemical and hazardous waste and communicable disease. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care