Head of End-to-End Customer Journeys & Governance
United States 2 Avis Budget Car Rental LLC
Avis Budget Group is seeking a Director of Customer Journey Design & Governance to lead end-to-end journey governance and continuous improvement within the CX organization. You will translate customer insights into CX improvements, reduce friction, and drive better business performance in collaboration with Operations, Fleet, Digital, Marketing, and CVC. You will chair the CX Council, define standards, and set the roadmap for journey improvements with measurable impact on NPS and operational #J-18808-Ljbffr United States 2 Avis Budget Car Rental LLC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Head of End-to-End Customer Journeys & Governance in Parsippany, NJ vacancy
$187.5k - $270.83k
...Job Title: Head, US E-Commerce Location: Morristown, NJ About... ...of business strategy, customer experience, and digital capability... ...Strategy & Vision Own the end‑to‑end B2B US e‑commerce commercial... ...the end‑to‑end digital buying journey; partner with Digital and...Customer$160k - $235k
...sustainable solutions that move people, businesses, and communities forward. The Director, Customer Journey Design & Governance leads the design, governance, and continuous improvement of end-to-end customer journeys within the Customer Experience (CX) organization. This role...CustomerLocal area$164.2k - $218.9k
...17156 Description and Requirements The OpportunityThe Head of L&D - US Business, MIM & Global Functions is responsible for... ...benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions...CustomerFull timeTemporary workWork at officeLocal areaRelocation package3 days per weekMetropolitan Life Insurance Company
Whippany, NJ1 day ago- ...operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the... ...Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at...CustomerHourly payDaily paidFull timeTemporary workPart timeFor contractorsFor subcontractorWork at officeFlexible hours
- Forman Mills Inc in Passaic, NJ seeks a Front End Manager to lead cashiers, the service desk and front-end operations. You will schedule... ...members, perform audits, and drive initiatives such as line control and exceptional customer service. #J-18808-Ljbffr Forman Mills IncCustomer
- ...Front-End Team Member A Day in the Life: As a Front-End Team... ...positive checkout experience for customers. You're often the final stop before customers head home, helping complete their purchase... ...individuals to be part of this journey! Locally great and nationally...CustomerWeekly payMinimum wageLocal areaFlexible hoursShift workAfternoon shiftEarly shift
- ...Collaborate with counterparts in International TAs, Global Therapeutic Area BU and Development Represent TA in pipeline governance, where aligned with TA BU Head Interface with Operations and Medical Engagement teams to operationalize pipeline strategy Responsibilities...Local area
AbbVie
Florham Park, NJ12 days ago - Avis Budget Group in Parsippany, New Jersey, is hiring a Manager, Customer Journey to analyze end-to-end customer journeys and drive improvements. You will partner with Operations, Digital, Marketing, and CX Council to map journeys, measure performance, and implement enhancements...Customer
- ...End User Support Analyst - IIAmerica Networks is a leading sensor and networking solutions partner for companies in any Industrial,... ...optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on...CustomerRemote workFlexible hours
America Networks
Basking Ridge, NJ5 days ago $17.92 - $19.92 per hour
...Burlington Stores Full-Time Customer Service Supervisor Or Full-Time Selling Floor Supervisor At Burlington, we embrace the many facets... ...or Full-Time Selling Floor Supervisor. As a Retail Front End Supervisor, you'll be an integral part of the store leadership team...CustomerHourly payFull timeFlexible hoursNight shiftBurlington Stores
Wayne, NJ4 days ago$21.5 - $34.5 per hour
...shifts: Location Wal-Mart #5178 220 ENTERPRISE DR, ROCKAWAY, NJ, 07866, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial...CustomerHourly payMinimum wageFull timeTemporary workPart timeShift workWalmart
Rockaway, NJ3 days ago- ...Front End Service Team Supervisor Wal-Mart #5178 220 Enterprise Dr Rockaway, NJ 07866-2157 CP-5178-9027 $21.50 - $34.50/hr* Full... ...Summary Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns...CustomerHourly payMinimum wageFull timeTemporary workPart timeShift workWeekend workAfternoon shift
Walmart
Rockaway, NJ3 days ago $124k - $280k
...operations, human capital, and governance. You will be part of a team... ...their Finance Transformation journey, utilizing Oracle Cloud ERP and... ...to 80%Job Posting End DateThe salary range for this... ...accessing sensitive company or customer information, handling proprietary...CustomerFull timeH1bPwC
Florham Park, NJ1 day ago$271.5k
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in...Contract workWork at officeLocal areaDaiichi Sankyo
Basking Ridge, NJ3 days ago$25k
...Job Title : Head of Board and Council Engagement Team : External Affairs... ...value partnerships and core and secondary customers, and to help us shape the college-to-career... ...effective councils to ensure good corporate governance, diverse and sustainable revenue streams...CustomerFull timeWork experience placementWork at officeLocal areaImmediate startRemote workVisa sponsorshipWork visa2 days per week3 days per weekBRAVEN
Newark, NJ3 days ago$16.5 - $17 per hour
...record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend... ...supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer...CustomerFull timeWork at officeLocal areaImmediate startShift workRoss Dress For Less
Springfield, NJ17 days ago$150k - $175k
...future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The Manager, Customer Journey analyzes end-to-end customer journeys to identify friction points and develops experience improvements that reduce friction, strengthen...CustomerLocal area- ...35 Bloomfield Ave Bloomfield, NJ 07003, USA Description SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood... ...Ensure the payroll budget is met without compromising our customers’ expectations Partner with District Manager and/or Human...CustomerHourly payFull timeWorldwideFlexible hoursShift work
UKG
Bloomfield, NJ2 days ago - ...Job Title: Head of Trade - Transpacific Eastbound Job Location: Anywhere within the United States Description The Head... ...and future systems § managing supply (allocations) and demand (customer forecasted volumes and actual shipments/bookings) § ensuring...CustomerContract workOverseasShift work
DHL Group
Newark, NJ5 days ago $15.49 per hour
...our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's...CustomerHourly payPart timeLocal areaStop & Shop
Morris Plains, NJ3 days ago$303.1k
...transformative medicines to patients around the world. As the SMM Hub Head Americas you will play a critical leadership role in shaping how... ...teams. Expert knowledge of clinical drug development and end-to-end clinical trial execution. Deep understanding of international...Full timeVisa sponsorshipRelocation packageNovartis
East Hanover, NJ9 days ago- ...Functions: Promote and maintain efficient and courteous service to customers at all times to ensure that No more than two customers waiting... .... Supervise and monitor the total functions of the front end. Supervise and monitor all cashiers courtesy clerks and fuel...CustomerWeekly payPart timeLocal areaFlexible hoursShift work
- ...standards, workflows, data, governance, and adoption rhythms required... ...that drives revenue, margin and customer lifetime value for durable... ...activate omnichannel customer journey strategies that connect... ...and owning catalog execution end-to-end.Excellent leadership skills...Customer
CyberCoders
Newark, NJ1 day ago - ...knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project... ...trial methodology, regulatory and compliance requirements governing clinical trials, and experience in development of clinical...CustomerFull timeLocal area
$72k - $184.44k
...OpportunityAs a Senior Associate on the AI Governance team within the Digital Assurance &... ...contextsTravel RequirementsUp to 20%Job Posting End DateThe salary range for this position is... ...such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ4 days ago$99k - $252.45k
...compliance with regulations, including assessing governance and risk management processes and related... ...RequirementsUp to 20%Job Posting End DateThe salary range for this position is... ...responsibilities such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ5 days ago$99k - $232k
...focused on secure access strategy, identity governance, and the design and implementation of... ...documentationTravel RequirementsUp to 40%Job Posting End DateThe salary range for this position is... ...such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ2 days ago$72k - $184.44k
...compliance with regulations including assessing governance and risk management processes and related... ...RequirementsUp to 40%Job Posting End DateLearn more about how we work: does not... ...such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ4 days ago$99k - $232k
...requirements.The OpportunityAs part of the Data Governance team, you will lead the development and... ...RequirementsUp to 80%Job Posting End DateThe salary range for this position is... ...responsibilities such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ2 days ago$63k - $141.5k
...OpportunityAs an Experienced Associate on the AI Governance team within the Digital Assurance &... ...RequirementsUp to 20%Job Posting End DateThe salary range for this position is... ...responsibilities such as accessing sensitive company or customer information, handling proprietary assets,...CustomerFull timeH1bPwC
Florham Park, NJ4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of End-to-End Customer Journeys & Governance. Be the first to apply!
