Medical Assistant

Job Title

Excelsia Injury Care provides management services to a network of healthcare companies supporting them in delivering comprehensive rehabilitation diagnostic surgical and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With locations across Idaho Illinois Maryland Missouri Nevada New Jersey Pennsylvania Utah and Virginia we ensure accessible high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers compensation care with a proven track record of helping patients recover and reach their maximum recovery potential. Spanish is a requirement for this role.

Our mission is to restore quality of life through patient-centric care supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach ensuring patients receive coordinated care from evaluation through treatment with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness we are committed to delivering services that adhere to the highest legal regulatory and ethical standards. As responsible corporate citizens we integrate environmental social and governance (ESG) considerations into our business practices ensuring that we positively impact the healthcare companies we serve our employees and the communities we reach.

Employment is contingent upon the successful completion of a background check. Certain criminal convictions including felonies or misdemeanors within the past 7 years may disqualify a candidate in accordance with applicable law.

Job Duties

Assist patients pre and post care by the D.C.

• Take vital signs of patients
• Perform physical therapy modalities as directed by the D.C.
• Accurately and legibly document modalities performed and subjective patient comments on progress notes
• Maintain cleanliness of exam and treatment rooms at all times
• Monitor controls on physical therapy equipment
• Launder towels gowns heat pack covers etc. as required
• Maintain inventory and order supplies
• Assist in general office operations as needed including filing prepping charts answering phones patient registration posting charges scanning cleaning etc.
• Travels to other locations as directed to maintain adequate coverage for quality patient care
• Assist in maintaining office in a neat clean and orderly fashion
• Greeting patients and checking patients in and out with proper customer service etiquette.
• Following up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR requesting hospital records faxes updating spreadsheets and keeping emails up to date.
• Keeping reception area and patient rooms clean and organized.
• Supports chiropractors by preparing patients for exams updating medical records and facilitating communication and documentation workflows in accordance with Utah scope-of-practice guidelines.
• Coordinates administrative and non-clinical support for chiropractic providers including patient intake chart preparation and follow-up documentation.
• Assists with the flow of patient care by managing schedules obtaining prior authorizations and ensuring chiropractors have complete documentation prior to treatment.
• Serves as a liaison between chiropractic providers and patients for appointment coordination documentation and patient education under provider direction.
• Other duties as assigned.

Motor Vehicle Report Monitoring

In the event Employee does not maintain the insurance coverage required under this Policy & Procedure and/or does not maintain a valid license to operate a motor vehicle that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued drivers license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.

Minimum Requirements

High school diploma or GED equivalent

Spanish is a must

Additional Skills/Competencies

Certification in CPR and/or First Aid. Must be maintained throughout employment

1-year experience in an office providing physical therapy and/or chiropractic care

Tact and skill in patient management

Excellent communication and organizational skills

Ability to effectively interact with doctors patients and co-workers

Physical/Mental Requirements

Sitting standing walking reaching above shoulder length working with body bent over at waist working in kneeling position crawling climbing stairs climbing ladders working with arms extended at shoulder length lifting maximum of 20 lbs.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race color religion creed gender pregnancy or related medical conditions age national origin or ancestry physical or mental disability genetic predisposition marital civil union or partnership status sexual orientation gender identity or any other consideration protected by federal state or local laws.

Equal Opportunity Employer