Bell Captain
Nobu Eden Roc Hotel Miami Beach
Bell CaptainAre you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.Responsibilities:Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.Greet and assist guests upon arrival and departure, providing a warm and personalized experience.Coordinate luggage handling, transportation, and guest requests promptly and efficiently.Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.Ensure a seamless and efficient flow of luggage, packages, and guest belongings.Provide recommendations and assistance to guests, enhancing their overall stay.Collaborate with other departments to ensure a smooth guest experience.Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.Qualifications:Less than three moving violations in the three previous yearsNo DUI convictionsMust have current driver's license where applicableRead, write and speak English fluentlyAbility to communicate effectively with the public and other employeesFamiliar with local area and attractionsOne year prior Guest Services/Bell experience preferredValid CDL license where applicableBenefits:Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays).401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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