Outpatient Clinical Nurse Manager

Clinical Operations Manager

Salary Range: $58.06 - $67.33

Pay rates are determined based on experience and internal equity.

Position Summary:

• Reports to the Clinic Director and collaborates with providers, site managers, and organizational leadership to support clinical and organizational goals.
• Provides leadership and oversight of daily clinical operations, including staffing, workflow, and resource utilization.
• Provides supervision, guidance, and development of clinical staff while promoting accountability, teamwork, and professional growth.
• Promotes compliance with applicable regulatory requirements, nursing standards of practice, organizational policies, and evidence-based clinical guidelines.
• Provides clinical leadership in patient safety, staff competency, quality improvement, and evaluation of clinical care and outcomes.
• Collaborates with the Clinic Director and other leaders in the implementation of organizational policies, clinical initiatives, and performance improvement efforts.

District Responsibility

• Assists the Director in managing departmental resources and operating within the approved budget.
• Maintains all principles of confidentiality according to District policy and as required by State and Federal agencies.
• Follows guidelines and practices identified in the Employee Handbook.
• Is a leader in continuous quality improvement activities within Lompoc Health and the District.
• Assists the Director in identifying opportunities for cost-effective staffing, supply utilization, and workflow improvements.
• Complies with annual PPD testing.
• Maintains responsibility for own professional development.
• Assesses own performance using insight and constructive feedback to set goals and to enrich knowledge and skills to perform role.
• Supports the District Mission, Vision and Values.
• Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC "Commitment to Care".
• Constantly use C-I-CARE principles when communicating with others.
• Performance Improvement Activities

Position Duties/Responsibilities:

• Ensures compliance with outpatient nursing standards of practice, organizational policies, and evidence-based clinical guidelines.
• Maintains knowledge of Title 22, CMS regulations, and other applicable federal and state requirements impacting outpatient patient care and communicates relevant information to staff.
• Participates in the development, review, implementation, and revision of nursing policies, clinical protocols, standing orders, procedures, and workflows related to outpatient patient care.
• Demonstrates knowledge of growth and development across the lifespan and ensures care is appropriate to the age and needs of the patients served.
• Coordinates annual clinical competencies and ensures applicable staff licensure, credentials, certifications, and required competencies remain current.
• Assesses clinical staff learning needs and provides and coordinates orientation, education, training, and ongoing staff development.
• Provides coaching, mentoring, and clinical guidance to staff regarding patient assessment, nursing interventions, clinical protocols, and appropriate escalation of care while promoting professional growth and accountability.
• Provides clinical supervision and delegates patient care activities to clinical support staff, assistive personnel, and students in accordance with applicable scope-of-practice requirements, staff competency, organizational policy, and regulatory requirements.
• Participates in recruiting, interviewing, onboarding, coaching, and performance management of clinical staff, including completion of annual performance evaluations.
• Addresses staff performance and conduct concerns in accordance with organizational policy and in collaboration with Human Resources and the Clinic Director, as appropriate.
• Promotes a positive, collaborative work environment that fosters teamwork, accountability, and excellent patient care.
• Conducts clinical staff meetings and communicates relevant information to staff appropriately.
• Coordinates daily clinical staffing and assignments to ensure appropriate coverage based on patient care and operational needs.
• Prioritizes clinical work activities, monitors progress, evaluates workflow effectiveness, and modifies processes as needed to support efficient operations and patient care.
• Reviews and approves employee timecards and communicates applicable leaves or attendance matters in accordance with organizational procedures.
• Oversees clinical supply inventory, monitors par levels, and ensures necessary supplies and equipment are available for patient care.
• Provides clinical oversight of medication and vaccine administration practices and ensures compliance with storage, handling, inventory, expiration monitoring, and applicable regulatory requirements.
• Reviews refrigerator and freezer temperature logs and follows up on out-of-range temperatures.
• Ensures compliance with medication and vaccine order review requirements by providing, or coordinating, the required licensed review prior to Medical Assistant administration in accordance with organizational policy and applicable regulations.
• Maintains clinical competency and serves as a resource to staff by providing nursing assessment, clinical guidance, and direct patient care support when needed.
• Provides clinical leadership during medical emergencies and supports staff in the assessment, stabilization, and appropriate escalation of patient care.
• Collaborates with the Clinic Director in reviewing clinical incidents and patient safety events, providing nursing assessment and clinical input, identifying opportunities for improvement, and implementing appropriate corrective actions.
• LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.
• Other Duties as Assigned.

Lompoc Valley Medical Center