Manager Volunteer Services

Job Summary Manager Volunteer Services Responsible for managing the activities of volunteers providing services to all Corewell Health locations. This includes, but is not limited to, recruiting, screening, interviewing, orienting, and counseling volunteers; working collaboratively with managers within Corewell Health to establish and promote volunteer opportunities and tracking and reporting of data related to the volunteer programs. Essential Functions Collaborates with managers and staff to assess needs of individual clinical and non-clinical areas in order to plan and develop volunteer programs and service opportunities consistent with the needs of Corewell Health. Recruits and carries out initial interview for volunteer candidates. Works with department administrative staff to ensure that candidates have completed all of the required steps of the application process and assures matching of volunteers to appropriate assignments. Maintains complete and accurate documentation of all volunteer records including the application process, orientation, educational programs, evaluations, recognition and counseling. Collaborates with leadership to develop departmental policies and procedures, forms and processes that are effective, efficient and result in optimal customer service for internal and external customers. Strives for growth in the volunteer programs. Promotes community interest in the volunteer program and the hospital through speaking engagements, special receptions, and other public relations activities. Coordinates the annual volunteer recognition event and all other events that support volunteers. Develops and presents classes for volunteers for orientation and ongoing instruction and education. Participates in surveys and collects data to determine effectiveness of volunteer service programs. Demonstrates effective leadership skills of delegation, organization and coordination of department activities and with other Corewell Health departments. Qualifications Required: Bachelor’s Degree in Healthcare Administration, Human Resources, or a health‑care related field; or equivalent education and experience. Required: 3 years of relevant experience managing volunteer workers. Required: recent work experience in a health‑care setting. Preferred: None specified. Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Location and Employment Type Primary Location: Troy Hospital – 44201 Dequindre Rd – TroyEmployment Type: Full timeShift: Day (United States of America)Weekly Scheduled Hours: 40 Hours of WorkHours of Work: 8:00 a.m. - 5:00 p.m.Days Worked: Monday - FridayWeekend Frequency: N/A Equal Employment Opportunity Statement Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. We invite those that share in our commitment to join our team. #J-18808-Ljbffr Spectrum Health