Pearle Vision - Apprentice Optician

Requisition ID: 933442 Store #: 006259 Pearle Vision Position: Part-Time Pay Range: $18.03 - $25.04 About the Role At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products. General Function The Apprentice Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction. The Apprentice Optician demonstrates all aspects of the Neighborhood Eye Care Experience. Major Duties & Responsibilities Greets customers without delay, shows urgency in providing service and satisfying needs. Determines the reason for the customer's visit, exchanges names, explains how to shop at Pearle Vision, and identifies and escorts the customer to the appropriate location in store. Attentive to details; under guidance, reviews prescriptions and identifies special needs. Consistently demonstrates adherence to NECE. Performs work accurately and thoroughly; identifies situations involving unsatisfied customers and acts quickly for resolution. Uses the Eyewear Consultation Folder to educate the customer on Pearle Vision products, guarantees and services including eyewear care tips, complimentary adjustments and follow‑up services. Under guidance and instruction from an Optician: Handles tasks such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly. Ensures finished eyewear meets Pearle Vision optical standards and customer requirements. Troubleshoots vision issues and determines correct course of action. Demonstrates good product knowledge; takes initiative to accurately describe features and benefits of various lenses and frames. Assists the customer in selecting frames and lenses best suited for needs. Operates the software system by inputting customer and prescription information with accuracy and attention to detail. Accurately operates the cashier terminal, collecting proper payment and retaining proper change for a variety of transactions. Ensures customer is aware of expected delivery date of eyewear. Takes pride in store appearance, keeping displays and inventory clean, attractive and organized. Informs management of potential safety opportunities (e.g., broken tiles, furniture). Demonstrates safe work habits. Basic Qualifications High School Graduate or equivalent. Registered in State licensure program (where applicable) or equivalent schooling. Previous optical and retail experience. Knowledge of State/Prov licensing and guidelines. Knowledge of current optical theory and practices. Strong communicator and listener to customers and associates. Strong basic math skills. Awareness of current fashion trends. Strong interpersonal skills (friendly, caring, patient). Sales skills. Knowledge of store merchandise. Familiarity with cash register, computers and calculators. Preferred Qualifications Prior sales training. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr Pearle Vision