Licensed Optician - Palm Beach Gardens, FL - Sunglass Hut

Licensed Optician - Palm Beach Gardens, FL - Sunglass Hut

Brand: Sunglass Hut Location: Palm Beach Gardens, FL, US, 33410 Store #: 004446 Sunglass Hut Macys Position: Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

General Function

A licensed optician at Sunglass Hut will serve as an ambassador of the Sunglass Hut brand by delivering great service through the Sunglass Hut Experience. You will be an on-the-floor leader, filling ophthalmic sunglass prescriptions and fitting/adapting lenses and frames. In addition, you will be performing all functions related to the Sunglass Hut Experience and store operations to support and assist management in achieving sales goals. Including learning and maintaining knowledge of the policies and procedures for opening, closing, and operating the store.

Major Duties and Responsibilities

Welcome all customers, set expectations with customers Custom fit glasses & precisely place prescription in lenses Acts as a leader in optical acumen Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs Assists team with complex product needs & prescriptions Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools Proactively, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven Ability to multi-task, prioritize & manage time with competing priorities Strive to achieve exceptional results on brand KPIs & competencies Take pride in store appearance, help to keep store clean, attractive & organized Resourceful, self-motivated with a desire for continual learning, improvement & results Adhere to company policies & procedure, including discounts, promotions & inventory management

Basic Qualifications

High school graduate or equivalent State licensure in opticianry Optical dispensing experience Strong customer service skills: communicator, listener & team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Selling skills ability to use & carry an iPad/tablet Familiarity with POS, computers & calculators Embrace new technology & change

Preferred Qualifications

Previous customer service & retail experience