Patient Care Technician
Mercy Health
Patient Care Technician (PCT) – St. Rita's Medical Center
Job Summary
A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. The PCT is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs such as feeding and grooming.
Essential Job Functions
- Provides basic patient care including care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit‑based specialty duties.
- Acts as liaison between patient and nurse to report changes and/or concerns.
- Provides high‑level customer service to all patients, patient family, visitors, and employees.
- Provides accurate, precise, timely documentation when applicable for patient care.
- Participates in hand‑off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
- Performs delegated tasks once competency has been validated.
- Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
- Encourages patients to complete tasks as independently as possible to foster independence.
- Individualizes care based on patient’s interests and hobbies.
Education
- None
Licensure/Certification
- BLS Basic Life Support (preferred upon hire; must obtain from approved source prior to direct patient care)
- Must have completed one of the following (required):
- Successful completion of a nursing aide training program
- Successful passing of STNA State Tested Nurse Aide (required if OH LTC)
- CNA Certified Nurse Aide
- Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation
- 1 year of relevant experience in a clinical setting
Experience
- Recent experience in acute care, physician’s office, home health/hospice, or long‑term care facility, with a preference for the setting in which they are applying (preferred, not required).
Skills & Abilities
- Possesses problem‑solving skills with excellent communication and interpersonal skills
- Engages with staff and patients in a professional manner
- Ability to be proactive in a rapidly changing environment
Training
- EPIC Electronic Health Record (EHR) training (preferred)
What We Offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at View email address on click.appcast.io.
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