VMWare Engineer
TechDigital Group
Job Description: This team will support VMWare, Nutanix, AVS (Azure VMWare Solutions) and NetApp related requests. Qualifications: 6+ Years of experience in VMWare. Must have a VMWare Certified (6.x or higher). Candidate must have VMWare work experience in implementation and customer interaction. At least 1 year or more experience on Nutanix. Nutanix certification will be an added advantage but is not mandatory. Should have knowledge on Azure NetApp files storage. Responsibilities: Will be training, mentoring & guiding CSS frontline support engineers in triaging, scoping, troubleshooting tickets. Will create AVS training syllabus by core areas like HCX, NSX, Day 0 provisioning, etc. Will guide and handle Fortune 500 customer interactions. Will facilitate VMware Tier 3 engagement and ensure the right amount of troubleshooting is conducted at Tier 1 level before engaging VMware external Support. Will closely collaborate with Internal technical teams to troubleshoot customer cases. Able to answer 'How do I' tickets at Tier 1 level. Will provide constant feedback to AVS Engineering on improvements and automations. #J-18808-Ljbffr
Vacancy posted 1 day ago
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