Aquatics Lead

Job Description

Job Description

Job Title: Aquatics Lead  

FLSA Status: Non-Exempt

Job Type: Ful-Time  

Reports to: Aquatics and Membership Coordinator II 

Primarily hiring for weekday evening and weekend shifts.

Part-Time Benefits:

• Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
• Paid time off (Accrue 1 hour of paid time off for every 30 hours worked)
• Complimentary nationwide 2 adult family membership to the Y
• Discounts on programs, summer camps, YMCA Camp Miller 
• Team member referral program
• Employee engagement and appreciation activities
• Employee assistance program
• Growth and development opportunities
• Leadership certification and related training offered and encouraged

Summary/Objective   
The Aquatics Lead is the shift leader on the aquatics staff, programming, and operations in conjunction with the Aquatics Director. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Additionally, the Aquatics Lead maintains a supportive, positive atmosphere that welcomes and respects all individuals.   

 

Our Culture 

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. 

 

Essential Functions 

• Assists in supervising aquatics staff and volunteers, including evaluations of performance. Develops strategies to motivate staff and achieve department and Y goals in conjunction with the Director.  
• Maintain a safe and engaging aquatic environment that supports skill development, confidence, and enjoyment for participants of all ages and abilities.
• Deliver high-quality customer service and respond to member needs, inquiries, and concerns in a professional and timely manner.
• Monitors daily pool operations to adhere to all state, local, and YMCA health and safety regulations. Maintains accurate records of pool chemical levels and facility maintenance.  
• Oversees day-to-day operations of Aquatics programming, including swim lessons, private swim lessons, and facility rentals.  
• Provides break coverage and ensures proper pool supervision, offering “on-call” support as needed in coordination with the Director. When covering an entire shift, the employee should clock in under the role being covered. This is not necessary for brief break coverage.
• Support aquatics operations with off-deck administrative duties as assigned, which may include, but is not limited to: conducting safety and program audits, scheduling staff and programming, coordinating swim lessons and related communications, assisting with onboarding and training of staff, representing the Y at community events, marketing and distribution of program information, supporting fundraising activities and special events. 
• Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in a timely manner.   
• Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participate in and lead efforts to support the Y’s commitment to equity and diversity. 

YMCA Competencies  

1. Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.  

2. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.  

3. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.