Business Architect - PCS

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Technical Portfolio Manager/ Business Architect in PCS serves as a strategic liaison between Product, Business, Operations and Internal Technology teams for an assigned area of the PCS Customer/ Partner Experience. This individual will be responsible for meeting regularly with assigned areas to review backlog and active project requests, stay current on progress and assist where needed on any requirements conflicts. The Business Architects will ensure compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product.

This Business Architect role is responsible for translating product/ experience vision and business needs into initiative and feature level requirements that can be transitioned to multiple platform and cross-functional journeys who need to work together to effectively build, test and deliver a cohesive end-to-end experience that meets the needs of our customers and strategic goals. The Technical Portfolio Manager / Business Architect will use a number of strategies like business process modeling, Event Storming, personas, story mapping, use cases and other refinement techniques to ensure requirements are well-framed, outcome oriented and consumable by multiple delivery teams who must create scalable and reusable solutions that are aligned to goals, strategies and enterprise standards.

ESSENTIAL FUNCTIONS:

• Collaborate with stakeholders to define project objectives, scope, and deliverables.
• Manage and maintain the Initiative and Feature backlog for assigned area of expertise from intake review through deployment.
• Understanding how the assigned business unit/ experience functions, including upstream and downstream interactions and identification of the technology that supports the experience.
• Refinement will include end-to-end user acceptance criteria that highlight key interactions, gaps, and risks that need to be considered.
• Participates in and influences technical design approaches to ensure solutions meet business expectations for: Efficiency, Reuse, Scalability, and Long-term sustainability.
• Monitor project progress for any risks or conflicts in requirements
• Drive alignment between technical projects and business objectives.

Basic Qualifications

• Typically requires Bachelor’s degree with five to eight or more years of relevant experience

Preferred Skills/Experience

• Ability to relate business experience to upstream and downstream technologies
• Strong communication and strategic thinking skills that can explain technology risks and gaps to non-technical leaders and strategic partners
• Strong analytical and problem-solving skills
• Working experience in system development lifecycle, end-to-end business testing, information management, product and vendor evaluation, and enterprise systems/capabilities that support credit card platforms (Digital, Branch Banking, KYC, Customer Profile Management, etc.)
• Deep knowledge of credit card life cycles (Marketing, Apply, Onboard, Engage, Use, Manage, etc.), initiative- and feature-level refinement elicitation, and workflow process modeling
• Experience with Jira and Mural

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.