ER

Team Lead Emergency Department

Location: Carroll Hospital, 200 Memorial Avenue, Westminster, MD 21157

Schedule: Full-Time Night Shift (6:45 PM - 7:15 AM)

Position Summary:

The Emergency Department Team Lead applies the principles of growth and development while utilizing the nursing process to provide high-quality patient care and sound clinical judgment. This role requires strong critical thinking, problem-solving, and leadership skills to manage patient care needs, resolve issues, and ensure optimal outcomes.

The Team Lead collaborates with multidisciplinary health team members, coordinates human and material resources, and ensures the availability of appropriate resources throughout the patient's stay and at discharge. The role also drives quality improvement initiatives, enhances patient flow, and supports department operations.

This leader serves as a mentor and resource for staff, promotes a positive professional practice environment, participates in hiring and performance management, and supports the manager when needed. The Team Lead provides direct patient care as required and helps guide the department toward excellence in safety, compliance, teamwork, and patient experience.

Key Responsibilities:

• Utilize nursing process, critical thinking, and prudent clinical judgment to provide patient care.
• Manage complaints, disputes, and requests ensuring positive solutions and outcomes.
• Collaborate with physicians, associates, patients, and families to implement, communicate, and evaluate care plans.
• Ensure compliance with departmental, hospital, and regulatory safety standards.
• Coordinate quality improvement activities to support patient outcomes and enhance patient flow.
• Serve as mentor/preceptor to support staff development, growth, and a positive practice environment.
• Assist in the hiring process and participate in informal and formal performance assessments including orientation, HML conversations, and evaluations.
• Organize and delegate staff assignments to ensure smooth shift operations and appropriate patient ratios.
• Maintain competence to function in the staff nurse role as needed.
• Identify opportunities for improvement and develop action plans to ensure department and individual competency and compliance.
• Collaborate with the manager for decision-making, communication, and operational oversight.
• Ensure timely completion of safety and daily rounds.
• Participate in planning, implementation, and evaluation of unit and departmental goals including Best Practice Committee initiatives.
• Assist with operational budget planning and monitoring.

Requirements:

Experience: 35 years of Emergency Department nursing experience (required)

Education: Associates Degree in Nursing (required)

Licensure & Certifications: Registered Nurse (RN) Current Maryland license or eligibility to obtain Basic Life Support (BLS) (required) NIH Stroke Scale (NIHSS) within 6 months (preferred) Advanced Cardiovascular Life Support (ACLS) within 1 year (preferred) Pediatric Advanced Life Support (PALS) within 18 months (preferred)

Additional Information: